Jean Preston
Rome, Ohio *****
****.******@*****.***
SUMMARY
I enjoy working with the public and can handle higher workloads and stress levels without it impacting the quality of my work.
QUALIFICATIONS
Proficient in using an office computer with the following programs,
Microsoft Word, Excel, PowerPoint, Outlook
Proficient in using multi-line telephone systems
Proficient in customer service and dispute resolution situations.
WORK EXPERIENCE
1/2020- MK Enterprises
Present Test/program electronic boards to the customer standards
11/2017 - Child care worker
4/2019 Just 4 Kidz Child Care
Responsible for the care of children between newborn and 12 years of age.
02/2014 - Assistant Manager
9/2017 True North Shell Orwell, OH
Greet customers upon entering the store. Handle vendors and orders for the store. Take care of manager duties when either the store manager is away.
02/2004 – Hostess/ Customer Service
08/2004 Chili's Restaurant Okinawa, Japan
Assisted customer with seating and provided first tier customer service with taking phone calls and first person support with all issues.
11/1999 – Swing Manager
12/2002 McDonald's Restaurant Quantico, Virginia
Accounted for all profits during assigned shift hours. Managed employee schedules. Ordered proper supplies for store to maintain proper inventory. Opened and closed the restaurant. Handled customer issues in a prompt and proper manner with company polices.
1998-2019 Factory employee via temp agencies
Experience working in multiple factories over the course of 16 years.
Jean Preston
5616 Hurlburt Rd
Rome, Ohio 44085
****.******@*****.***
EDUCATION
2012 US Career Institute Online
Certificate in Medical Billing & Claims Specialist
1999 Bryant & Stratton, Willoughby Hills, Ohio
Associates Accounting
1997 Ashtabula County Joint Vocational School, Jefferson Ohio
Vocational certification in Early Childhood Development
1997 Grand Valley Orwell, Ohio
High School Diploma
VOLUNTEER WORK
Boy Scouts of America Cub Scout Pack 72 Orwell, Ohio
Assistant Den leader
Pack Committee Member
United States Eventing Association
Volunteer Jump judge at events from Erie, PA and Northeast Ohio
Grand Valley Elementary School PTO
Volunteer at the school helping organize and plan different fun helpful things for the students as well as the teachers.