Gabrielle Gamez
San Antonio, TX *****
********************@*****.***
I wish to obtain a position to utilize my skills in customer service, continue to keep an optimistic attitude, and be a team player.
Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Jo-Ann Fabric and Craft Stores - San Antonio, TX
October 2021 to Present
• Measure and cut various fabric & trim for customers
• Educating and providing advice to customers regarding their project,hobby, and/or craft they are pursuing
• Identifying different materials for customers
• Maintaining cleanliness throughout store
• Packaging online orders and running curbside
• Handling the registers
Customer Service Representative
IBEX Global AT&T
July 2019 to Present
• Help customers identify & troubleshoot software as well as hardware issues regarding apple products
(iPhone, Mac, Apple Watch, I Pad, )
• Set up devices & wipe out devices
• Resolved billing issues regarding their personal accounts
• Handled all customers private information with discretion
• Book store appointments & order repairs/replacements Drive Thru as Bell and Cashier
BILL MILLER BAR-B-QUE
October 2017 to Present
made the meals and packaged, ensuring orders went out efficiently and correctly, maintained cleanliness through restaurant, stocked condiments bar, worked opening and closing shifts SUBWAY RESTURANTS
August 2015 to October 2017
August 2015-October 2017
Responsibilities:
• Maintained cleanliness of store
• Made orders and cashed out customers
• Played role as manager on a daily basis (worked alone) Education
St. Philips College
August 2017 to Present
John Marshall High School - San Antonio, TX
2017
Skills
• ORGANIZATIONAL SKILLS
• GOAL ORIENTED
• Team Member
• Food Service
• Food Prep
• Customer Service
• Technical Support
• Childcare
• Software Troubleshooting
• Help Desk
• Network Support
• Troubleshooting
• Computer Hardware
• IT Support
• Computer Operation
Additional Information
Key Skills
• Leadership Abilities
• Goal Oriented
• Organizational Skills
• Adaptability
• Friendly attitude
• Strong Interpersonal-Communication skills
• Dependability