Lana K. Castle
**** ** ***** *** **** Gap, KY ***19 606-***-**** ***********@*****.*** ***********@*****.***
Summary
Experience in administrative support offering office management skills and proficiency in Microsoft Office programs. Ability to accomplish multiple priorities and exceed expectations. Works independently while utilizing my knowledge and skills for professional office procedures.
Skills
·Over 19+ years of experience in administrative assistant support for education and financial facilities
·Administrative assistant skills
·Records Management
·Spreadsheets/Reports/ Reconciliations
·Purchasing/Ordering Office Supplies and Equipment
·Scheduling
·Written and Oral Communication
·Microsoft Office-Word, Excel, PowerPoint, Outlook
·Office Equipment including printers, fax machines, scanners, and multiline telephone system
·Dedicated to excellent Customer service
·Interacts professionally with all staff and maintains the highest level of confidentiality
·A dependable and personable individual with a strong work ethic
Experience
SENIOR ADMINISTRATIVE ASSISTANT BIG SANDY COMMUNITY & TECHNICAL COLLEGE
JUNE- 2019 TO CURRENT
·Provides courteous, and knowledgeable responses in a timely manner
·Schedules meetings
·Provides Written and Oral Communication for meetings
·Handles student’s questions, and complaints in a highly professional and courtesy manner
·Completes all transactions quickly and accurately
·Record Management
·Reconciliation of over 18 Budget strings
·Kept all filling systems organized
·Schedule all office events and trips
·Works with travel expenditures for employees for payment
·Basic accounting duties such as invoices and purchase orders
ADMINISTRATIVE ASSISTANT CARL D PERKINS JOB CORP SEPT 2017-SEPT 2018 TEMPORARY POSITION
·Communicated with all departments to plan meetings
·Helped coordinate multiple recruitment events
·Provided courteous, and knowledgeable responses in a timely manner to information requests
·Screened and transferred phone calls
·Created PowerPoint presentations
·Made travel arrangements for students
·Basic accounting duties such as invoices and purchase orders
·Scheduling of all vendors
ASSISTANT JOHNSON COUNTY BOARD OF EDUCATION AUG 2015-MAY 2017
·Instruct students under direction and guidance of teachers
·Worked with students individually and small group basis to help complete assignments and improve performance.
·Maintained safe, positive learning environment
·Administered and graded tests and quizzes upon teachers request
·Overseen and assisted with extracurricular activities
·Prepared/Copied documents
CUSTOMER SERVICE REPRESENTATIVE CITIZENS NATIONAL BANK OCT 2010-JAN 2015
·Completed all transactions quickly and accurately
·Processed safe deposit box and loan payments
·Closed existing accounts per customer request
·Provided customer assistance with balance detail and other inquiries
·Referred customers to appropriate financial services and products
·Handled customer complaints and issues with high professional courtesy
·Supervised and assisted other tellers with help or questions
·Overseen money handling for the cash vault and ensured security measures were always followed.
·Completed opening and closing branch procedures such as opening/shutting all vaults, end of day totals, balancing of all drawers, and night deposits being complete.
·Answered phone for customer inquiries in a courteous manner
·Fax and Copy as needed
OFFICE ASSISTANT DR. DUELL STURGILL DMD JUNE 2001-OCT 2010
·Office assistant duties
·Scheduling Appointments
·Record Management
·Bookkeeping, deposit and reconciliation of accounts.
·Billing and Invoices
·Handled incoming and outgoing phone calls
·Followed up on patient inquiries
·Kept all filling systems organized
·Handled Insurance claims and collections
·Kept all patient accounts current
·Scheduled all office events and trips
BSCTC Currently enrolled in Classes for Associate in Science Business Administration
References Available upon request