Care Deliivery Systems Strategist
Resume:
Stacy Williams, QMHA-I
Belmont, CA *****
*****.**************@*****.***
Professional Summary
Experienced professional with a strong background in equity-focused systems change, supporting care delivery services across Tribal, government, and nonprofit settings. Skilled in trauma-informed program design, professional development, and continuous improvement to advance equity and improve outcomes for individuals, communities, and services. Proven ability to lead diverse teams, strengthen care systems, and drive sustainable improvements across sectors.
Core Competencies
Equity and Inclusion
Program Design & Implementation
Trauma-Informed Systems of Care
Coaching & Professional Development
Continuous Improvement
Data-Informed Decision-Making
Internships & Workforce Development
Cross-Sector Collaboration
Policy Advising & Advocacy
Strategic Planning & Implementation
Professional Experience
County of San Mateo Behavioral Health & Recovery Services Office of Diversity & Equity
Internship Coordinator May 2023 – Present
- Enhance and lead trauma-informed, equity-centered internship programs across undergraduate, graduate, and doctoral levels.
- Increase intern applications by 7,250% in year one, growing to 147 applicants, with less than 1.4% unable to identify with a marginalization.
- Create inclusive onboarding and orientation processes; coach project leads and supervise interns across multiple sites and programs.
- Develop and deliver training presentations for interns; provide program presentations to county departments and community-based partners.
- Manage all Behavioral Health and Recovery Services interns across the county, ensuring high-quality supervision, alignment with the Board of Behavioral Sciences and equity goals.
- Facilitate trauma-informed professional learning for staff and project leads supporting intern development, including inclusive supervision and leadership practices.
- Conduct SLOT analyses and build feedback loops from interns, clinicians, and health equity co-chairs to improve program design and structure.
Kingdom Love, LLC
Systems Change Strategist & YMHFA Instructor – Contractor May 2025 – Present
- Establish a fair, accessible, and sustainable plan for implementing mental wellness and crisis intervention services community-wide.
- Facilitate Youth Mental Health First Aid trainings as a certified instructor, equipping youth-serving adults with evidence-based tools to support crisis prevention and response.
Washington County Supportive Housing Services
Bridge Shelter Program Coordinator April 2021 – April 2022
- Managed a portfolio of culturally responsive homeless shelters, achieving a 20% increase in service delivery.
- Collaborated with county departments and community-based organizations to deliver comprehensive shelter service delivery.
- Advocated for remodel adjustments that created a larger family unit during renovation planning.
- Led interagency coordination with public health officials to implement COVID-19 protocols and maintain safety compliance.
Kairos Coastline
System of Care Coordinator October 2018 – February 2020
- Secured prioritized state coding to expand autism wraparound service access statewide.
- Resolved systemic care barriers through equitable, cross-agency coordination.
- Led integration of 17 service systems to implement a regional System of Care model for at-risk youth and families.
- Supported stakeholder engagement through facilitated leadership roundtables and instructional presentations.
Big Valley Rancheria
Wellness Coordinator January 2017 – June 2017
- Launched and managed the “Native Connections” youth suicide-prevention program, expanded partnerships by 200%.
- Developed departmental policies and trained partnering agencies in culturally responsive outreach and clinical support.
- Organized and maintained case records
- Trained and supervised outreach specialists and completed program implementation 6 months early.
County of Lake Behavioral Health
Team Lead II / Disaster Recovery Crisis Counselor October 2015 – October 2016
- Supervised eight Crisis Counselors and delivered trauma-informed services to more than 10,000 residents.
- Co-created California’s Disaster Recovery Crisis Counseling Model following the Valley Fire.
- Partnered with the California Department of Justice and forensic experts to identify minute DNA remains, enabling family burials and estate transfers.
- Implemented crisis counseling, resource navigation, and disaster education through a county-wide outreach model.
Hare and Associates
Tribal Liaison / Consultant December 2000 – June 2015
- Advised stakeholders regarding Tribal sovereignty, cultural compliance, and ICWA implementation across government levels.
- Assisted in developing corroborating testimony and mediated custody disputes.
- Launched county-level Tribal data initiatives and presented regularly to educators and community leaders.
- Trained agencies on culturally child-welfare practices and ICWA regulation.
Selected Projects & Contributions
Native Connections (2017): Implemented tribal youth suicide- and substance-misuse-prevention program.
Clayton Fire Evacuation Response (2016): Organized a fully staffed mental-health evacuation center for displaced residents.
Forensic Recovery Coordination (2016): Partnered with DOJ and academic experts to identify minute human remains for Valley Fire survivors.
California HOPE (2015): Co-developed the Disaster Recovery Crisis Counseling Model, later adopted statewide.
Community Safety Service Patrol (1994): Co-created a youth cadet program promoting safe neighborhoods in St. Paul, MN.
Certificates
Certified Youth Mental Health First Aid Instructor (2025)
Certified mBIT Coach (2023)
Diversity, Equity & Inclusion for HR – Cornell University (2020)
Administration of Justice – Santa Rosa Junior College (2007)
Sociology/Psychology – Metropolitan State University (1994)
Recognition & Lectures
Guest Lecturer, Portland State University – Macro-Level Care Delivery Systems & Indigenous Approaches to Care
Commendation for Service – Team Lead II, Valley Fire Response
Policy Advisor – Oregon Senate Bill 1 Campaign
Professional Websites
California HOPE – Disaster Recovery Crisis Counseling Model
Leadership Coherence – DEIB Consulting & Systems Transformation
Skills & Tools
Microsoft Word Excel PowerPoint Outlook SharePoint Adobe Canva Google Workspace Zoom & Virtual Facilitation Tools Survey Platforms SLOT Analysis Program Evaluation Community Engagement Workshop Facilitation
Leadership Coaching Instructional Design Strategic Partnership Development
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