Operations Manager /Business Development

CHRISTIAN D. TING

#** ****. * ********** ** St. Joseph, Ortigas Extension, Pasig City

Email: *****************@*****.*** ***************@*****.*** Mobile: 091*-***-****

Professional Summary

Experienced Retail Operations Manager with over 25 years of expertise in sales, operations, and product development. Proven ability to lead teams, optimize processes, and drive revenue growth while ensuring customer satisfaction and operational efficiency.

Work Experience

Business Development Manager Ithiel Corporation May 2024 – November 2024

• Improved existing products and developed innovative solutions to meet customer needs.

• Identified new business opportunities and increased revenue.

• Managed budgets and implemented sales strategies. Sales Manager OSAVE Trading Philippines Inc. July 2021 – October 2022

• Maximized store sales and ensured compliance with rules and regulations.

• Managed hiring, training, and performance of Area Managers and store employees.

• Oversaw store layouts, equipment procurement, renovations, and maintenance.

• One of the Approver of site selection presented by the expansion manager

• Manage and approved the product to be inserted in monthly brochure and promotional activities.

• One of the Approver on what products and price to be offered.

• Conduct physical store audits and cash audits every store visit. LCC Group of Companies May 2007 – August 2019

Banner Head/Operations Manager LCC Expressmart Format (EMR) August 2016 – August 2019

• Prepared sales and profit budgets while monitoring operating expenses.

• Accountable for P&L, customer service, safety, and manpower availability.

• Conducted market surveys and store visits to ensure operational excellence. Area Operations Head Expressmart, Market Plus and Market Savers Format Stores August 2010 – August 2016

• Led operations across multiple areas, achieving sales and productivity targets.

• Improved sales profit and optimized contribution margins. Store Operations Officer LCC Mall (LCC Supermarket) May 2007 – August 2010

• Managed day-to-day store operations, achieving sales and profitability targets.

• Acted as Area Operations Head, overseeing multiple stores and recommending improvements.

Food/Non-Food Manager & Sales Supervisor Pricesmart Philippines (PSMT) April 2001 – October 2005

• Ensured profitability and efficiency of food and non-food areas.

• Analyzed product categories and implemented FIFO inventory practices. Sales Supervisor Alen International Industrial Corporation October 1999 – December 2000

• Managed sales and collections for Metro Manila accounts.

• Developed dealer coordinators and promo merchandisers. Sales Supervisor Kolin Philippines International Inc. September 1996 – October 1999

• Oversaw sales and collections across Metro Manila, Visayas, and Luzon areas.

• Built strong relationships with appliance dealers. Retail Sales Coordinator Abenson Inc. March 1993 – March 1995

• Sold and maintained displays of home appliances across various brands. Education

Bachelor of Science in Business Administration, Major in Marketing University of the East 1988 – 1992

High School Jose Abad Santos High School, Tondo, Manila 1984 – 1988 Elementary Pedro Guevarra Elementary School, Binondo, Manila 1978 – 1984 Skills

• Business Development & Product Innovation

• Sales Strategy & Revenue Growth

• Operations Management & Process Improvement

• Budgeting & Profitability Analysis

• Customer Service Excellence

• Fluent in Filipino and English

• Computer Literate & Driving Skills

Personal Information

• Date of Birth: May 30, 1971

• Marital Status: Married

• Spouse: Jocelyn L. Bacosa

• Children: Rachel Tabitha B. Ting, Christian Emmanuel B. Ting References

Patty Velasquez Buyer, OSAVE Trading Philippines Inc. Mobile: 091******** Ryan Carriaga Owner, Shinrai Metal Fabrication Mobile: 097******** Raymund Lorenzo Cluster Head, Personal Collection Mobile: 095********

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