Customer Service Fast-Paced
Resume:
Katherine Brooks
Bartender/Server
Edmonds, WA **026
*****************@*****.***
Professional Summary
Dedicated and results-driven bartender with over 9 years of experience in high-volume, fast-paced environments. Proficient in crafting creative cocktails, managing bar inventory, and consistently delivering exceptional customer service. Holds certifications in food handling and a MAST permit. Skilled and experienced in providing top-tier service for banquets and large events. Known for excellent multitasking, attention to detail, and maintaining a positive atmosphere in dynamic settings. Work Experience
Lift Operator
Stevens Pass Ski Area-Skykomish, WA
February 2025 to Present
• Maintained constant awareness of lift operations and guest safety
• Responded quickly to emergencies or the need to stop the lift
• Performed regular snow maintenance to ensure safe efficient lift access Bartender/Server
The Social-Richland, WA
November 2024 to February 2025
• Memorized and executed a comprehensive craft cocktail menu
• Maintained high standards of quality and consistency in drink preparation
• Developed and applied in-depth knowledge of an extensive wine list
• Engaged in continuous learning to stay current with wine regions, varietals, and pairings Bartender/Server
Seeders Steak and Brewhouse-Enumclaw, WA
May 2024 to October 2024
• Managed 20 bar top seats and approximately 20 tables during day shifts
• Served a full food menu alongside a selection of beer, wine, and spirits
• Maintained knowledge of 40 pull tab games available for guest entertainment Bartender/Server
Crystal Mountain Ski Resort-Enumclaw, WA
March 2021 to April 2024
• Full-time bartender and specialized in craft cocktails at the mountain’s highest-volume lodge, known for its fast-paced environment and high alcohol sales.
• Demonstrated strong multitasking, time management, and guest service skills
• Responsible for daily deep cleaning, weekly liquor and beer orders, inventory management, and heavy lifting.
• Worked two summers bartending weddings and private events, adapting to a variety of service styles and guest expectations.
Bartender/Server
Twin Peaks Restaurants-Tukwila, WA
May 2019 to March 2022
• Worked serving and bartending shifts in a high-volume, fast-paced bar and restaurant
• Managed a serving section of 10–15 tables with a focus on efficiency and guest satisfaction
• Bartended a 40-seat bar top along with a shared table section, typically with one other bartender
• Prepared all bar drinks, including those for servers' tables, while maintaining speed and consistency Server
The Old Spaghetti Factory-Tukwila, WA
October 2020 to March 2021
• Served in a fine dining setting with a dedicated three-table section
• Delivered a three-course meal service with attention to detail and high customer satisfaction
• Provided personalized recommendations and ensured smooth dining experiences Server
Olive Garden-Mesa, AZ
June 2018 to March 2019
• Managed unlimited appetizer refills, ensuring guest satisfaction and efficiency
• Maintained high standards of service, presentation, and etiquette throughout the dining experience
• Worked collaboratively with kitchen and staff to ensure smooth service Cashier/Server
Chef Panda-Surprise, AZ
September 2015 to June 2018
• Managed an 8-table section, providing attentive and efficient service
• Handled to-go orders alongside in-house service, ensuring accuracy and timeliness
• Balanced high-volume service while maintaining quality and guest satisfaction
• Communicated effectively with kitchen and staff to ensure smooth order fulfillment Hostess
Red Lobster-Surprise, AZ
May 2017 to May 2018
• Greeted guests warmly and assisted with seating tables
• Ran food orders to tables in a timely manner, ensuring accuracy and guest satisfaction
• Cleaned and sanitized menus to maintain a clean dining experience
• Bussed tables efficiently, ensuring a clean and organized dining area Education
High school diploma
Valley Vista High School
Skills
• Customer service
• Bartending
• Cocktail crafting
• POS
• Serving experience (9 years)
• Heavy lifting
• Restaurant experience
• Banquet experience
• Inventory management (2 years)
• Cash handling
Certifications and Licenses
MAST Permit
Food Handler Certification
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