Program Manager Customer Service
Resume:
Nancy Gonzalez
Oakley, CA *****
****************@*****.***
Work Experience
Program Manager
Right At School-Brentwood, CA
July 2022 to Present
Provide for a safe and healthy environment for children
● Identify and correct safety hazards
● Create lesson plans, organize learning activities, and conduct curriculum development to help toddlers and infants grow emotionally and intellectually
● Clean and sanitize classroom and play area equipment
● Facilitating group activities, and therefore collaboration and friendships between children Bank Teller
Wells fargo-Pleasant Hill, CA
April 2018 to August 2018
Provides account services to customers by receiving deposits and cashing checks
● Answering questions in person or on telephone referring to other bank services
● Conducted each client transaction efficiently, accurately, and effectively Server
Merrill Gardens
February 2015 to April 2018
Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service
● Ensured cleanliness of dining area throughout the day
● Helped managers train new serving staff
Skills
• Active listening, communication, computer skills, customer service, Interpersonal skills, leadership, problem-solving, time management, bilingual, childcare, management skills & cash handling.
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