Caitlan Pritchard
Contact
*********@*****.***
Professional Summary
Upbeat, personable hospitality professional with over 12 years of experience delivering standout service in everything from fast-paced bars to fine dining venues. I’m known for my ability to make every guest feel like a VIP, staying cool in the heat of service, and bringing a positive spark to any team I join. Whether I’m crafting cocktails, running the floor, or leading a banquet, I show up with warmth, hustle, and a love for creating memorable experiences and connections.
Professional Experience
Bartender
Weeds Tavern – Chicago, IL
Dec 2023 – Sep 2025
Helped design and launch fun, creative cocktail menus using fresh ingredients and house-made syrups.
Ran the bar’s Instagram, creating content that captured the vibe and brought more guests through the door.
Kept drinks looking sharp and service on point in a busy, high-energy setting.
Server/Banquet Server
The Hampton Social – Chicago, IL
Dec 2023 – Jul 2025
Delivered friendly, skilled service in a chic, high-turnover restaurant.
Polished upselling and suggested verbiage to maximize check and tip average.
Scored 97% on a secret shopper report for top-tier service and guest engagement.
Ran private parties and banquets solo, handling 50+ guests with grace and confidence.
Stayed sharp on allergen info and offered tailored menu suggestions to keep everyone happy and safe.
Server/ Banquet Server
Beatrix – Chicago, IL
May 2022 – Oct 2023
Earned repeat guests and exceptional feedback on bi-annual performance reviews given by managers.
Shared daily specials and dietary notes with enthusiasm and clarity.
Juggled 7–10 tables at a time while keeping service upbeat, warm, and efficient.
Server / Banquet Server
London House – Chicago, IL
Apr 2022 – May 2023
Delivered fine dining service in a gorgeous historic space with high expectations.
•Executed banquets for 300+ guests, ensuring everything ran smoothly and to the guests’ satisfaction.
Stayed informed and participated in daily pre-shift briefs on menus and service updates.
Bartender / Banquet Server
Theory – Chicago, IL
May 2021 – May 2023
Served guests and made craft cocktails in a lively sports and events atmosphere.
Trained new teammates and helped resolve guest issues with patience and positivity.
Handled nightly inventory and helped keep things flowing behind the scenes.
Bottle Service / Bartender / Server
JoJo’s Shake Bar & Shore Club – Chicago, IL
May 2019 – Aug 2021
Created fun, on-brand service experiences in playful, themed environments.
Thrived during high-capacity events and all-weather activations with a smile.
Mixed cocktails and led bottle service for packed venues and private parties.
Boosted engagement by supporting social media promotions and guest connection strategies.
Bartender / Server
Northside Bar and Grill – Chicago, IL
Dec 2018 – May 2019
Designed new seasonal drinks and kept things fresh behind the bar.
Assisted in creating new cocktail menus.
Led themed nights that brought in crowds and grew weekly revenue.
Bartender / Server / Banquet Server
Brio Tuscan Grille – Clearwater, FL
Aug 2016 – Dec 2018
Brought fine dining flair to a bustling Italian restaurant with an emphasis on detail and warmth.
Passed a rigorous training program and dove deep into wine knowledge.
Recommended food and wine pairings, juggled multiple VIP tables, and ran private events with ease.
Skills
BASSET Certified
ServSafe Food Handler Certified
Banquet & Fine Dining Trained
Craft Cocktail Creation & Mixology
Social Media & Guest Engagement
Allergen Awareness & Menu Fluency
POS Systems (Toast, Aloha, Micros)
High-Energy, High-Volume Service
Team Leadership & Training
Conflict Resolution with a Smile
Certifications
BASSET Certification – Active
ServSafe Food Handler Certification – Active
Education
Associate in Arts
Pasco-Hernando Community College – New Port Richey, FL
Makeup Artistry – Certificate of Completion
Paul Mitchell – Tampa, Florida