Data Entry Specialist
Resume:
LaToya Murphy
Data Entry, CSR, Dispatcher. Flexible and open to new
opportunities
Phoenix, AZ 85043
*****************@*****.***
To obtain a position that will fully utilize my skills, enhance my potential, and allow me to make a valuable contribution to the success of my employer
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Experience
Data Entry Specialist
Adecco staffing/ jp Morgan/Chase bank - Chandler, AZ December 2022 to Present
•Data keying, client specific information using a Image processing platform
•Quality standards, and Production volumes, meet deadlines, made judgment calls, Maintain accuracy
• input check/invoice information, balancing payments, using
(alpha & numeric)
• Identify/Correct inaccuracies, translate written amount to alpha and numeric value, Compare, verify, and capture data on screen, using online apps.
Distribution Specialist
BioTelemetry/Contemporary staffing - Phoenix, AZ
February 2019 to August 2019
• Clean Refurbished heart monitors
• Pack, ship, and stack boxes
• Mend, and seal neck tags
• Clean wires
Card Services Representative
Fiserv - Phoenix, AZ
May 2018 to February 2019
• Credit Card services/Fraud Prevention Dep./Digital Wallet Activations.
•Complete inbound and outbound calls from banking customers.
•Assist with researching and resolving transaction issues,
• Start initiation of disputes
• Transfers
• Block/unblock cards
• Order new cards
• Close out enact cases
• Review transactions
• Ensure authentication/verification of identity.
Customer Care Center (CCC)
State Farm Insurance Inc - Phoenix, AZ
November 2017 to January 2018
•24/7 Call center environment
•Followed procedures, scripts and job aids on dual computers
•Collect payments, provide extensions, input disputes, Escalate problems and inquiries as requested.
•Maintained quality, accuracy and professionalism
•Ability to multi-task and adapt to change
Behavioral Health Technician
At work medical - Phoenix, AZ
February 2012 to September 2017
•Provide assistance to different agencies working in facilities, group homes, and detention homes.
•Assist individuals with disabilities, SMI, and substance abuse
•Document daily progress, daily living skills,etc
Data Entry QA/ Intake Support Specialist
CIOX Health - Phoenix, AZ
August 2013 to November 2016
• Quality Assurance
•Intake Support Specialist
• Contacted Doctor’s offices requesting Medical Records
• Scheduled audit dates
•Scheduled technician appointments and routes
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Education
Career Success High School /
High school diploma
5/2003
PERSONAL NOTE TO
PROSPECTIVE EMPLOYER:
I am looking for a job in which I will be able to determine my knowledge, skills, and experience. If given the opportunity, I will devote 100% of my ability to learning any new skills required by the job. My goal is to be the best employee at your company
Contact this candidate