Customer Service Information Technology

William Varnado

** ********* ***** *******, ** **301

865-***-**** ***************@*****.***

Professional Summary

Highly motivated professional with a background in education support, transportation services, and administrative work. Skilled in communication, organization, and problem-solving, with a strong commitment to teamwork and efficiency. Seeking a stable position with opportunities for growth and advancement.

Experience

Library Aid State of Tennessee 2024 – 2025

• Managed library operations, including shelving, organization, and audits.

• Monitored policy changes and ensured compliance.

• Assisted patrons with resources and inquiries.

Teacher’s Aid State of Tennessee 2021 – 2024

• Graded assignments and maintained accurate student records.

• Supported adult learners in preparing for and passing the GED.

• Organized and filed paperwork efficiently.

Charter Bus Driver Dynamic Tours and Transportation 2002 – 2014

• Operated charter buses for county-wide transportation.

• Assisted passengers with boarding, luggage, and seating.

• Provided excellent customer service and ensured passenger safety.

Education

Bachelor of Business Administration Lane College 2022 – 2024

Associate of Business Administration Dyersburg Community College 2018 – 2022

Computer Information Technology Certification Tennessee College of Applied Technology (Newbern) 2020 – 2022

Skills

• Problem Solving

• Flexibility & Adaptability

• Communication & Teamwork

• Organization & Time Management

• Microsoft Office Suite (Word, Excel, PowerPoint)

• Efficient and Detail-Oriented

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