Chanelle Lewis
Brooklyn, NY ***** 929-***-**** ***********@*****.***
OBJECTIVE Attentive and detail-orientated healthcare and administrative service professional with exceptional customer service. Possessing excellent interpersonal levels. Seeking a position with long-term growth where my abilities and skills can be utilized and enhanced.
SKILLS Able to deal with the public in
potentially stressful situations
•
Able to lead by example, with
good communication and
interpersonal skills
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Able to work effectively in
pressurized environments and to
tight time frames
•
Excellent knowledge of data
organization
•
• Skilled in conflict resolution
Technically proficient with MS
PowerPoint, MS Excel, MS Word,
MS Access, and EMR
•
EXPERIENCE ADMINISTRATIVE ASSISTANT 02/2022 to 05/2025 NY Cancer and Blood Specialists New York, NY
Provided administrative support to medical and clinical staff, including managing schedules, patient records, and appointment coordination
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Handled high-volume phone lines, directed calls appropriately, and ensured prompt communication between departments and patients
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Verified insurance and processed pre-authorizations for oncology treatments
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• Prepared and maintained accurate patient files in EMR systems Supported front desk operations including greeting patients, check- in/check-out procedures, and responding to inquiries
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• Assisted in coordinating referrals, lab orders, and follow-up appointments MEDICAL ASSISTANT 10/2017 to 03/2019
Astoria Medical, Dental and Lasik Center Queens, NY Triage patients, Draw blood, Check patient height and weight, Prepare charts, Appointment booking
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Schedule and cancel appointments, Submit codes to billing, Verify/Pre- Authorization for insurance
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ADMINISTRATIVE ASSISTANT 05/2010 to 09/2013
Friendset Apartments Brooklyn, NY
• Oversee receptionist area, including greeting visitors and responding to CL
telephone calls
Handle in-person resident/customer requests for information and all media/public relations inquiries
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Coordinate inventory orders and office meetings, collect rent payments, process bank deposits
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Manage day-to-day calendar for Manager, file resident documents, report missing paperwork
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Conduct data entry tasks and provide project updates to executives and managers
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MEDICAL ASSISTANT INTERNSHIP 05/2013 to 06/2013
Parkchester Medical
• Draw blood, Urinalysis, EKG, Injections, Administer drug tests
• Check patients in/out and schedule appointments for adults and children EDUCATION Paraprofessional Certification 03/2014
New York City Schools, New York, NY
Medical Assistant Certification 05/2013
Sanford Brown Institute, New York, NY
HS Diploma 06/2008
Crotona Academy, Bronx, NY