Production Worker Customer Service
Resume:
Giuliani Valenzuela
Mankato, MN *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Worker
Taylor Corporation-North Mankato, MN
September 2025 to Present
• Assembled products according to established specifications, ensuring high quality standards were met
• Followed detailed instructions and blueprints to accurately assemble components and finished products
• Performed quality checks on completed assemblies to identify any defects or issues, making necessary adjustments or repairs
• Maintained a clean and organized work area to promote efficiency and safety in the assembly process
• Collaborated with team members to meet production goals and deadlines in a fast-paced manufacturing environment
• Assisted in training new employees on assembly techniques, procedures, and safety protocols Food Demonstrator
Taste and Tips-Mankato, MN
January 2024 to Present
• Conducted food demonstrations at various grocery stores and events to promote new products
• Engaged with customers, providing detailed information about the product's features, benefits, and usage
• Prepared and presented food samples in an appealing manner to attract customer interest
• Answered customer questions regarding ingredients, allergens, and nutritional information
• Effectively communicated key selling points of the product to potential customers
• Maintained a clean and organized demonstration area throughout the event
• Managed inventory of demonstration supplies and ensured they were well-stocked for each event
• Monitored customer feedback on products and reported insights to management for improvement purposes
• Achieved XX% increase in sales by effectively demonstrating product value to customers
• Built strong relationships with store staff members to ensure smooth execution of demonstrations
• Provided exceptional customer service by addressing concerns or issues raised during demonstrations
• Trained new food demonstrators on effective presentation techniques and product knowledge
• Developed creative strategies to capture customer attention during busy periods or competing events nearby
Resident Assistant
Vista Prairie Communities-North Mankato, MN
October 2024 to August 2025
• CURRENTLY GETTING MED TRAINED
Provided direct care and assistance to residents in a compassionate and respectful manner
• Monitored vital signs and reported any changes or concerns to the nursing staff
• Assisted with activities of daily living, including bathing, dressing, grooming, and toileting
• Maintained a clean and organized environment for residents by regularly tidying up rooms and common areas
• Supported recreational activities for residents by organizing games, crafts, outings, etc
• Assisted in transferring residents using proper body mechanics to ensure their safety
• Responded promptly to resident calls for assistance and provided appropriate support as needed
• Collaborated with the healthcare team to develop individualized care plans for each resident
• Maintained accurate and up-to-date documentation of resident care activities
• Informed nursing staff about any significant changes observed in the condition of the resident
• Provided emotional support to both residents and their families during difficult times
• Built trusting relationships with residents through regular communication and attentive listening skills
• Documented observations, interventions, and outcomes in accordance with facility protocols Support Staff
Cultivate Mankato-Mankato, MN
May 2024 to August 2025
I work with infants, toddlers, and preschoolers!
• Work alongside a Lead Class Teacher to support the delivery of quality Teaching and Learning, and to help raise standards of achievement for all children.
• Undertake work, care and support programmes that enable children to access the curriculum
• Assist the Lead Class Teacher in the Behaviour management and teaching of children Packaging
Taylor Corporation-North Mankato, MN
November 2024 to December 2024
• Operated packaging machinery to efficiently package products according to company standards
• Maintained a high level of accuracy and attention to detail while packaging items
• Followed safety protocols and guidelines to ensure a safe working environment for all employees
• Inspected packaged items for quality control purposes, identifying any defects or issues
• Collaborated with team members to meet production goals and deadlines
• Utilized computer systems to track and record packaged items in the database
• Assisted in the loading and unloading of packages onto delivery trucks or shipping containers
• Performed routine maintenance on packaging equipment, troubleshooting minor issues when necessary
• Trained new employees on proper packaging procedures and equipment operation
• Maintained a clean and organized work area, ensuring optimal workflow throughout the packaging process
• Communicated effectively with supervisors regarding any challenges or concerns related to packaging operations
• Collaborated with quality control team to address any product-related issues during the packaging process
• Ensured compliance with regulatory requirements for labeling, sealing, and handling of packaged goods Barista/Cashier
Caribou Coffee-Mankato, MN
March 2023 to September 2024
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
• Handled cash transactions accurately while following company policies regarding cash handling procedures
• Assisted in the development of standard operating procedures (SOPs) for efficient workflow in the coffee bar
• Participated in regular staff meetings to discuss improvements in operations and share feedback from customers
• Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate
• Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction Packer/Shipper
Taylor Corporation-North Mankato, MN
October 2023 to December 2023
• Operated packaging machinery to efficiently package products according to company standards
• Maintained a high level of accuracy and attention to detail while packaging items
• Followed safety protocols and guidelines to ensure a safe working environment for all employees
• Inspected packaged items for quality control purposes, identifying any defects or issues
• Collaborated with team members to meet production goals and deadlines
• Managed inventory levels by monitoring stock quantities and replenishing supplies as needed
• Assisted in the loading and unloading of packages onto delivery trucks or shipping containers
• Performed routine maintenance on packaging equipment, troubleshooting minor issues when necessary
• Trained new employees on proper packaging procedures and equipment operation
• Maintained a clean and organized work area, ensuring optimal workflow throughout the packaging process
• Communicated effectively with supervisors regarding any challenges or concerns related to packaging operations
• Collaborated with quality control team to address any product-related issues during the packaging process
• Ensured compliance with regulatory requirements for labeling, sealing, and handling of packaged goods Inventory Specialist
FUN.com-North Mankato, MN
August 2023 to October 2023
Hostess
Crooked Pint Ale House-Mankato, MN
August 2023 to September 2023
Host, Expo, Busser, cashier.
• Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
• Greeted and seated guests promptly, ensuring a positive first impression
• Collaborated with servers and kitchen staff to ensure smooth communication and timely service
• Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner
• Maintained knowledge of daily specials, menu items, and restaurant promotions to effectively assist guests with their selections
• Worked as part of a team to create a welcoming atmosphere for all patrons
• Assisted in coordinating reservations and managing seating arrangements for large parties or special events
• Handled cash transactions accurately while adhering to established cash handling procedures Crew Member
Dairy Queen-Mankato, MN
May 2021 to May 2023
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
• Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
• Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Education
High school diploma
Mankato East Senior High School-Mankato, MN
September 2021 to May 2025
Skills
• Cashiering
• Product Demos
• Packaging
• Cleaning Experience
• Dependability
• Restaurant Experience
• Transfer Assistance (1 year)
• CPR
• Caregiving (1 year)
• Childcare (1 year)
• Senior Care (1 year)
• Toddler Care
• Flexibility
• Experience with children
• Food Safety
• Integrity
• Food Preparation
• Senior care
• Meal preparation
• Communication skills
• Busser
• Bathing assistance
• Host/Hostess
• Patience
• Collaboration
• Empathy
• Food Service
• Barista Experience
• Customer service
• Stocking
• Organizational skills
• Bilingual
Military Service
Branch: Army National Guard
Service Country: United States
Rank: E1
February 2024 to Present
Basic training+ AIT September2025 -March 2025
Certifications and Licenses
Food Handler Certification
First Aid Certification
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