Data Entry Quality Assurance

EMILY JOHNSON

Springfield, Massachusetts, USA

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PROFESSIONAL SUMMARY

A highly accurate and dependable professional with over 4 years of combined experience in data entry, administrative support, and specialized medical transcription. Proven expertise in processing high-volume information with meticulous attention to detail and a steadfast commitment to confidentiality. Skilled in managing digital records, transcribing complex audio, and supporting office operations with proficiency in key software platforms including EHR systems and the Microsoft Office Suite. Combines strong technical skills with a foundation in English literature to ensure clarity, precision, and efficiency in all documentation tasks.

CORE COMPETENCIES

• Data Management & Entry: High-Volume Data Processing, Keystroke Accuracy, Database Management (EMR/EHR), Quality Assurance

•Administrative Support: Records Management, Document Preparation, Scheduling, HIPAA Compliance, Confidential File Handling

•Transcription Expertise: Medical Dictation, Audio-to-Text Conversion, Proofreading & Editing, Terminology Verification

•Technical Proficiency: EHR Systems (Epic, Cerner, eClinicalWorks), Transcription Software (Express Scribe, Dragon NaturallySpeaking), Microsoft Office 365, Google Workspace

PROFESSIONAL EXPERIENCE

1.Medical Transcriptionist

Springfield General Hospital – Springfield, MA March 2022 – Present

•Perform precise data entry of complex medical information into patient health records (Epic, eClinicalWorks), maintaining a 99% accuracy rate for all transcribed documents

•Execute comprehensive administrative duties, including the management, formatting, and quality assurance of all clinical reports, discharge summaries, and operative notes

•Uphold strict data privacy protocols, ensuring full HIPAA compliance and the confidential handling of all patient records

•Recognized for exceeding departmental productivity targets by 15% annually through efficient time management and task prioritization

2.Medical Transcription Assistant

Baystate Health Medical Center – Springfield, MA January 2021 – February 2022

•Supported the medical records department through accurate data verification and editing of patient charts, ensuring terminology consistency across all documentation

•Assisted in quality assurance reviews, a critical administrative function that guaranteed the integrity and accuracy of the digital patient database

•Contributed to streamlining transcription processes during a system-wide digital transition, demonstrating adaptability and proactive problem-solving

3.Freelance Transcriptionist & Data Entry Specialist

Remote May 2019 – December 2020

•Provided reliable transcription and data processing services for various private practices and telehealth clinics, delivering HIPAA-compliant reports under tight deadlines

•Managed multiple client accounts and projects, coordinating deadlines and deliverables with strong administrative and organizational skills

•Ensured all documentation met precise medical and legal standards, emphasizing data accuracy and meticulous formatting

EDUCATION

•Associate Degree in Medical Transcription Technology

Springfield Technical Community College, Springfield, MA May 2019

•Bachelor of Arts in English Literature

University of Massachusetts Amherst, Amherst, MA May 2011

CERTIFICATIONS

•Certified Medical Transcriptionist (CMT) - AHDI (2020)

•HIPAA Compliance Training Certificate - U.S. Department of Health & Human Services (2019)

•Advanced Medical Terminology Certificate - AHDI (2021)

PROFESSIONAL AFFILIATIONS

•Association for Healthcare Documentation Integrity (AHDI)

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