Software Development Training

DANA L. LONGWELL

*** ******* *****

Wexford, PA *5090

Cell 412-***-****

********@******.***

COMPUTER LANGUAGES & SOFTWARE TRAINING:

UNIX Environment: Micro Focus COBOL, Oracle, SQL, SQLPlus, Programmer Workbench (software development tool by Indus International), Analyst Workbench (software development tool by Indus International), Powerbuilder, Crystal Reports

IBM Environment: COBOL, DB/2, QMF, SQL, TSO, EasyTrieve, CICS, JCL, CSP, PL/I, FOCUS, IMS, PILOT

PC Applications: Microsoft Word, Windows (3.1, 95 and NT), WordPerfect (DOS and Windows), Microsoft Access, DBASE III & IV, Basic, Foxbase, R:Base, SIR/PC, Q+E, Multimate, First Choice, Lotus 1-2-3

Software Training: DB2 Application Programming class, Introduction to UNIX, Structured Design Seminar, LAN Administrator training (Novell), Application Development Kit (ADK - development tool by Indus International), FOCUS - Database Techniques and Advanced Reporting, IMS

ACHIEVEMENTS:

Achieved prominent level of customer satisfaction (Westinghouse/Giant Eagle/Highmark) resulting in letters of recognition

Won Giant Eagle recognition awards due to successfully implementing a major Shipment Analysis system enhancement

Participated in a design team responsible for converting a mainframe IMS database to DB2; Assumed sole responsibility for the Data Conversion function

Converted a VAX database system to a SIR/PC DBMS (FORTRAN coding)

Served on Westinghouse Total Quality task team and was an active member of the Information Systems Total Quality Council

Participated in the development of, and supported the Executive Information System (EIS), a cooperative processing application (interfaced with upper management)

WORK EXPERIENCE:

7/00 - 3/03: Technical Consultant, CIBER, Inc

Assigned to Mellon Financial

Developed financial reports using Crystal Reports software. Worked closely with business analysts to ensure requirements for end users were met in an accurate and timely manner

5/00 - 7/00: Senior Software Engineer, Indus International

Made system changes related to Service Requests in release 9.0 of the Work Management System (WMS).

3/96 - 5/00: Technical Consultant, CIBER, Inc.

Assigned to Highmark Blue Cross Blue Shield (October 1999 - May 2000)

Performed system analysis pertaining to the removal of the Enrollment Communication System (ECS) Contract tables (DB/2) as a part of a team responsible for eliminating these tables (January through May 2000). Functioned as the Technical Lead for the team from March through May. Responsibilities included analysis, requirements definition, defining and assigning technical tasks, communication with other team members as well as upper management (Director level), and much coordination with other project teams due to integrated systems and common issues/requirements. Obtained information on Data Joiner middleware and assisted in implementing for ECS as required by the project. Received both verbal and written commendation from other team members and management for job performance.

Worked on the ECS Database Fix Project from October through December 1999. Researched the nature of the data problem to determine how to correct it. Coded EasyTrieve programs and used SQL to fix the data.

Assigned to Giant Eagle Inc. (3/96 – 4/98 and 3/99 – 8/99)

Tested the Shipment Analysis system for Y2K compliance and participated in the auditing process (March through August 1999). Provided mainframe application support for Giant Eagle’s Shipment Analysis system. Responsibilities included system analysis and design, programming, communicating with management and responding to production problems as well as miscellaneous customer requests.

Assigned to Allegheny Power (October 1998 - February 1999)

Assignments included programming maintenance changes and enhancements to the Materials Management System (MMS). Assisted in supporting the STORMS system (Oracle) by writing scripts to automatically delete old data and researching problem data by writing SQL queries. Responded to various user requests.

8/90 - 3/96: Programmer/Analyst, Westinghouse Electric Corporation

Designed, developed, and maintained business applications on both Personal Computers and IBM mainframes. Provided systems support including diagnosing and resolving problems; coding maintenance changes and system enhancements; automating business processes; developing standard and ad hoc reports and providing software training to end users. Interfaced daily with internal customers (including management) and communicated on a formal basis through customer presentations and computer demonstrations.

EDUCATION:

The Pennsylvania State University, University Park, PA

B. S. in Management Information Systems, May 1990

G.P.A.: Overall 3.42/4.00 Major 3.58/4.00

SUMMARY:

Dedicated and adaptable professional with strong organizational, multitasking, and problem-solving skills, returning to the workforce after twenty-two years as a stay-at-home mom. Highly skilled in time management, communication, and conflict resolution. Adept at managing multiple responsibilities, coordinating schedules, and adapting to dynamic environments. Previous work experience in Information Systems combined with volunteer work has strengthened organization and teamwork abilities. Eager to apply transferable skills and contribute to a dynamic team environment.

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