Technical Support Customer Service
Resume:
Michael Kidd jr
Cleveland, OH *****
*************@******.***
Willing to relocate: Anywhere
Work Experience
Resident Monitor
Volunteers of America-Cleveland, OH
October 2022 to March 2023
I watched over the residents as they are either sleeping or between their activities Resident Monitor
Volunteers of America-Cleveland, OH
September 2022 to February 2023
I watched over the veterans and tended to their needs Debt Collector
National Enterprise Systems-Solon, OH
October 2021 to December 2021
I called out to customers that owed on credit card bills Customer Care Representative
S and P Data-Cleveland, OH
May 2021 to September 2021
I helped business owners with technical support and bill paying. Plus setting up the service which was Directv
Cashier
Save-A-Lot-Cleveland, OH
January 2020 to May 2021
Head cashier
Call Center Agent
DialAmerica
Education
High school diploma
Skills
• Floor care
• Front desk
• Basic math
• Computer Skills
• Time management
• Order management system
• Microsoft Outlook
• Phone communication
• Cash handling
• Janitorial experience
• Microsoft Word
• Analysis skills
• Acute care
• Vital signs
• Outdoor work
• POS
• Cashiering (3 years)
• 10 Key Data Entry (1 year)
• Customer service
• Data interpretation
• Product demos
• Administrative experience
• Grocery store
• Organizational skills
• Custodial experience
• Mobile devices
• Typing (3 years)
• Resident's rights
• Patrolling
• Technical Support (3 years)
• Experience working with students
• Hospitality
• Customer Service
• Microsoft Office
• Cash register
• Wireless sales
• Laundry
• Driving
• Communication skills (3 years)
• Inventory management
• Problem management
• English
• Retail sales
• Phone etiquette
• Senior care
• Fair Housing regulations
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