Nourhan Sami Mohammed
+971-**-***-**** ****.*.*****@*****.*** Dubai
Dynamic and growth-oriented professional with over 7 years of experience in sales, onboarding, business coordination, and administration. Proven ability to train new hires, enhance sales performance, and manage customer communication across diverse platforms. Adept at working under pressure, managing multiple responsibilities, and building strong client relationships. Seeking to contribute my skills and passion in a challenging environment that values initiative and continuous learning. Sales Training & Onboarding Supervisor
Reshape Fitness Center – Dubai Dec 2024 – Present
• - Deliver training sessions to new hires, focusing on effective sales techniques.
• - Oversee onboarding and integration processes for new employees.
• - Teach systems such as CRM and Chat2Desk to ensure operational efficiency. Sales Executive
Reshape Fitness Center – Dubai Jan 2024 – Nov 2024
• - Managed client communication and membership sales.
• - Ensured daily operations ran smoothly at the studio.
• - Handled class booking, follow-ups, and phone support. Commercial Business Coordinator
Egypt Foods Group – NOVY Jul 2022 – Dec 2023
• - Prepared daily/monthly retail sales reports and KPIs.
• - Supported sales teams by gathering and analyzing key performance data.
• - Managed the company’s LinkedIn content and facility coordination Receptionist
Egypt Foods Group Jun 2021 – Jun 2022
• - Greeted visitors and handled administrative phone calls.
• - Managed correspondence and office supply distribution. Reservation Agent
Blue Coast Tours Jun 2018 – Jul 2019
• - Handled guest inquiries and bookings via phone and email.
• - Maximized room occupancy and ensured accurate reservation details. PROFESSIONAL SUMMARY
PROFESSIONAL EXPERIENCE
Admin Assistant
Royal Pyramids School Oct 2017 – Apr 2018
• - Scheduled meetings, created internal communications, and handled reports.
• - Maintained documentation and supported parent/teacher communications. Co-Teacher
Royal Pyramids School Feb 2017 – Sep 2017
• - Assisted in classroom instruction and supported student development.
• - Provided individual help and tracked student progress Bachelor of Commerce – Accounting Department
Cairo University, Egypt
Graduated: May 2018 – Grade: Good
• Sales & Customer Communication
• Employee Onboarding & Training
• CRM Systems & Chat2Desk
• Reporting & KPI Analysis
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Social Media Content (LinkedIn)
• Administration & Coordination
• Bilingual: Arabic (Native), English (Excellent)
• Fast Learner & Self-Motivated
• Organized & Detail-Oriented
• Team Player
• Able to Work Under Pressure
• Open to Relocation
References Available Upon Request
EDUCATION
KEY SKILLS
PERSONAL ATTRIBUTES