Customer Service Team Members

Theresa Morris

Crossville, TN ***** 931-***-****

*****************@*****.*** Bold Profile

PROFESSIONAL

SUMMARY

Accomplished in fostering teamwork and collaboration, demonstrating proficiency in Microsoft Excel within freight payment and auditing at Colinx. SKILLS • Fast learner and adaptable

• Freight and auditing knowledge

• Currency conversion expertise

• Collaboration and teamwork

• Customer service excellence

WORK HISTORY CNA

Wharton Nursing And Rehab

Facilitated day-to-day operations, enhancing collaboration among team members.

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• Established and maintained courteous, effective working relationships.

• Coded invoices and generated weekly profit and loss reports. Regularly communicated with freight companies to resolve shipment disputes.

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• Audited and entered invoices for processing accuracy.

• Created templates to highlight discrepancies in invoicing processes. Demonstrated proficiency in Microsoft Excel, SharePoint, and various other software programs.

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FREIGHT PAYMENT 07/2016 to 09/2025

Colinx Crossville, TN

Facilitated day-to-day operations, enhancing collaboration among team members.

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• Established and maintained courteous, effective working relationships.

• Coded invoices and generated weekly profit and loss reports. Regularly communicated with freight companies to resolve shipment disputes.

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• Audited and entered invoices for processing accuracy.

• Created templates to highlight discrepancies in invoicing processes. Demonstrated proficiency in Microsoft Excel, SharePoint, and various other software programs.

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ASSEMBLY LINE WORKER 05/2011 to 07/2016

Ficosa Cookeville, TN

• Operated assembly line machinery to ensure efficient production flow. T M

Inspected final products for quality assurance and compliance with specifications.

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Collaborated with team members to meet daily production targets and deadlines.

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Maintained clean and organized workstations to promote safety and efficiency.

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Met daily production quotas by working effectively within a fast-paced assembly line environment.

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Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.

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Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

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Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.

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Performed visual and functional inspection of components to determine quality and identify defects.

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EDUCATION High School Diploma

Cumberland County High School, Crossville, TN

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