Business Analyst Intelligence

DANG HUYEN TRAN

Business Analyst

Ho Chi Minh City, Vietnam • *****************@*****.*** • Linkedin • +84-918-***-*** INTRODUCTION

My name is Dang Huyen Tran. I am an entry-level Business Analyst with a foundation in data analysis, business intelligence, and project management. Skilled in bridging business requirements with technical solutions, I have experience in analyzing user behavior, documenting processes, and creating actionable reports that support decision-making. Passionate about improving business operations through technology, data, and collaboration.

SKILLS

Business & Analysis Tools Microsoft Excel, Power BI, Looker, GA4, GTM Databases & Programming SQL, Python (for data preparation and reporting) Business Process & ERP/CRM Odoo (ERP), requirement gathering, process documentation Soft Skills Stakeholder communication, teamwork, requirements analysis, project coordination EXPERIENCE

Lửa Á Châu – Reputyze Asia Apr. 2025 - Jul. 2025

Intern Social Media Data Analyst GA4, GTM, Looker, Excel

● Participated in the MM Brochure project, supporting user behavior tracking and analyzing consumer purchasing trends to provide business insights.

● Collaborated with stakeholders to translate business requirements into tracking events using GA4 and GTM, integrated into web applications.

● Designed dashboards in Looker and reports in Excel for marketing and management teams, enabling data-driven decisions.

● Contributed to process documentation and analysis for digital campaigns. EDUCATION

VNU-HCM, University of Social Sciences and Humanities Sept. 2022 - Sept. 2026 Bachelor of Information Management

Courses: Information Processing, Database, Business Information, Project Management, Data Warehousing and Data Mining

PROJECTS

PROJECT #1: FLIGHT PRICE PREDICTION

● Conducted exploratory analysis to identify key business drivers behind pricing fluctuations.

● Built predictive models (XGBoost, Random Forest) for forecasting ticket prices, enabling cost-saving recommendations for consumers and travel agencies.

● Translated technical findings into business insights and reporting documents for non-technical audiences.

PROJECT #2: RESTAURANT MANAGEMENT SYSTEM

● Designed and optimized a relational database schema to support operational analytics in restaurant management.

● Developed SQL queries and reports to provide insights into customer behavior and sales performance.

● Ensured data integrity with SQL triggers, supporting accurate financial and operational reporting for managers.

ADDITIONAL INFORMATION

● Certifications:

Microsoft Office Specialist (MOS) – Word, Excel

TOEIC 600/990

● Business / Project Management: Hands-on experience with Odoo (ERP), industry and business reporting.

● Personal Skills: Stakeholder communication, teamwork, time management.

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