Data Entry Customer Service

Ralph Robinson

Phone: 914-***-****

Email: ****************@*****.***

Objective

To obtain better employment in order to gain real-world experience.

Work Experience

Crew Member – McDonald's, Detroit, MI (Feb. 2025 – Present)

• Provided exceptional customer service, greeting patrons, taking orders, and ensuring prompt and accurate service.

• Prepared food items following company recipes and procedures, maintaining quality and freshness standards.

• Collaborated with team members to achieve sales goals and create a positive customer experience.

• Adhered to safety protocols and security procedures to maintain a safe environment for customers and employees.

Sales Floor Associate – Dollar Tree, Warren, MI (Oct. 2023 – July 2024)

• Operated the cash register, processed transactions, and handled cash securely. • Assisted customers with merchandise selection, answered inquiries, and provided excellent service.

• Ensured proper handling and security of cash transactions.

• Followed planograms to merchandise store shelves effectively, ensuring an organized and visually appealing sales floor.

Forklift driving – Universal Logistics, 6599 Harper, MI (Aug. 2025 – current )

Operated forklifts and pallet jacks to load, unload, and transport materials safely and efficiently in warehouse and production areas.

Conducted daily equipment inspections to ensure proper operation and compliance with safety standards.

Organized and maintained inventory by accurately scanning, labeling, and storing products in designated locations.

Collaborated with warehouse team members and supervisors to meet shipping and receiving deadlines while maintaining a clean and safe work environment.

Education

• Crockett High School – Detroit, MI (9th Grade, 2020)

• Delta College Dual Enrollment (10th Grade, 2021)

• Covenant House Academy East – Detroit, MI (11th & 12th Grade, 2022 – 2025) Skills

• Strong proficiency in mathematics

• Customer service experience

• Cash handling and transaction processing

• Team collaboration and problem-solving

-Forklift driving

-Material Handling

-Load Balancing & Pallet Stacking

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