Customer Service Outside Sales
Resume:
EXPERIENCE
MINNESOTA H*O
Place outbound calls, to generate leads for sales. Use of Excel Spreadsheet for leads to call on.
THE RIGHT STAFF
OCTOBER 2020 – FEBRUARY 2021
Assignment was Volkart May, made calls for UCare to companies to schedule appointments, collect information.
WATERLOGIC USA
OCTOBER 1ST, 2018 – APRIL 30TH, 2020
Renewed lapsed accounts, ensured quality customer service and resolved customer’s questions or issues. Use of CRM Salesforce, Nextgen creating service tickets and other administrative duties.
MINNESOTA WATER, MAPLEWOOD, MN
MARCH 2018 – OCTOBER 1ST, 2018
Placed outbound calls to generate leads/appointments for outside sales to set up appointments for POU service and products. Use of Excel Spreadsheet for leads to call on.
MYTECH PARTNERS, NEW BRIGHTON, MN
OCTOBER 2011 – JANUARY 2018
Cold calling small to medium sized businesses to coordinate appointments/first meetings with the decision maker, for outside sales account representatives to introduce IT services, products and solutions.
Calling to confirm appointments within 24 hours of first meeting.
Use of ConnectWise for scheduling appointments & Vanilla Soft Internet Data Base.
Sending emails to prospects and used other marketing strategies for cold calling.
Assessing potential new hires by giving my own feedback on how well I thought they would be fit for the culture.
ABBY MINOR
OBJECTIVE
To seek a challenging and rewarding
position where I can work to the best
of my abilities. Open to work, remote
customer service, inside sales,
appointment scheduler, office and
clerical positions. Ability to work very
minimal part-time hours 8-10 hours a
week, daytime, weekends, afternoon.
Great phone experience, always love
to smile and dial and try my best.
9639 8th St. North
Lake Elmo, MN 55042
E **********@*******.***
2
ABBY MINOR
TO SEEK A CHALLENGING AND
REWARDING POSITION WHERE I CAN
WORK TO THE BEST OF MY ABILITIES.
EDUCATION
CENTURY COLLEGE, WHITE BEAR LAKE, MN
1994-1997
Associate of Arts Degree
BROWN INSTITUTE, MENDOTA HEIGHTS, MN
2000-2001
Graduated with a computer programming certificate
REFERENCES
WATERLOGIC USA
MARA METRAUS– 651-***-****
NATE FERN – 715-***-****
DAVE TERPSTRA – 909-***-****
MYTECH PARTNERS
NATHAN AUSTIN – 651-***-****
BELVA BURGA – 651-***-****
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