User Experience Designer

Marcus Reed

User Experience Designer

UX Strategy & Research Professional Development & Training User Advocacy, Communication & Design Raleigh, NC *******.*******@*****.*** Marcus Reed Portfolio Marcus Reed LinkedIn CAREER PROFILE

Create impactful user experiences through strategic, data-driven design and creative problem-solving. Lead teams and manage projects to deliver user-centric solutions aligned with business goals. Improve product quality and engagement by developing efficient design strategies. Proficient in Figma, InVision, AFter Effects, Premiere Pro, Photoshop, and Illustrator.

CORE COMPETENCIES

Strategic Planning Creative Problem Solving Data Analytics Project Management Time Management Computer Literacy Leadership Skills Product Design CERTIFICATIONS

Interaction Design: Deliverables, Interface, Structure Problem-Solving Techniques UX Foundations: Interaction Design, Prototyping, Research, Usability Testing Generative AI: White and Green Belt PROFESSIONAL EXPERIENCE

User Experience Designer / Cisco Systems, Inc. (Apr 2022 - Present) Led team of 5 designers and developers to deliver user-centric solutions. Managed Agile design sessions and conducted extensive user research. Designed and validated product features, aligning with business goals and enhancing employee experiences.

Apply UX design principles and sprint methodologies to develop high-fidelity concepts, collaborating directly with end users through focus groups and interviews to understand their needs

Designed and develop multimedia graphics, simulations, and interactive elements to enhance user experiences, while collaborating closely with cross functional creative teams

Designed and Managed Bug and Defect process for the Design and Engagements first Cisco SaaS product, ensuring and managing the completion of 100+ bugs and effectively resolving them within a timely manner Designed key webpages for the Cisco Careers site to enhance the user experience for candidates globally seeking opportunities within the company

User Experience Designer / Allscripts (Jul 2021 - Jan 2022) Collaborated with product management and engineering teams to design medical applications and conduct user research. Developed plans to understand medical professionals' needs, creating solutions that streamlined workflows and improved patient care. Led creation and maintenance of interaction and style guides, managing timelines and budgets for ef icient delivery.

Designed a healthcare app that reduced medical operatives' log time by 50%, streamlining data entry and workflow efficiency.

Increased internship applications and hires by launching digital marketing campaign targeting HBCU students, enhancing diversity outreach.

Enhanced product quality and satisfaction by implementing user experience principles and developing style guides for consistent design.

Instruction Design Intern / Allscripts (Jun 2020 - Aug 2020) Developed a comprehensive UX/UI course for aspiring designers, aligning with company's brand and design standards. Managed training material development and delivery, ensuring consistency and quality. Increased team efficiency by creating 10+ training courses, enabling new designers to align with Allscripts' brand and design standards quickly, enhancing new designers' skills. EDUCATION

Bachelor of Science in Design and Communication North Carolina Agricultural and Technical State University

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