Data Entry Customer Service

Samantha Reyes

Toledo, OH ********.****@*****.*** 734-***-****

Professional Summary

Detail-oriented and dependable professional with 10+ years of experience in customer service, data entry, and administrative support. Skilled in handling confidential information, managing high-volume tasks with accuracy, and providing excellent client support. Seeking a remote data entry or customer service role where I can contribute strong organizational, computer, and communication skills.

Core Skills

• Data Entry & Typing (60+ WPM, high accuracy)

• Microsoft Office Suite (Word, Excel, Outlook)

• Customer Service & Conflict Resolution

• Remote Collaboration Tools (Zoom, Teams, Slack)

• Time Management & Task Prioritization

• Problem Solving & Attention to Detail

Professional Experience

Production Worker Stellantis – Toledo, OH

November 2015 – Present

• Maintained accuracy and speed in high-volume assembly work, consistently meeting strict deadlines.

• Documented and tracked workflow to ensure compliance with quality standards.

• Collaborated with team members to solve problems quickly and keep production on schedule.

• Demonstrated reliability with excellent attendance and flexibility in changing schedules.

Caregiver Little House of Hugs – Monroe, MI

March 2014 – September 2017

• Accurately documented child progress and maintained daily reports, ensuring compliance with regulations.

• Balanced multiple responsibilities, including caregiving, administrative paperwork, and parent communication.

• Built strong relationships through compassionate and clear communication with families.

Cashier Ciolino Produce Market – Temperance, MI

March 2013 – March 2014

• Handled daily transactions with accuracy and efficiency.

• Performed data entry for inventory tracking and maintained clean, organized workstations.

• Provided friendly and professional customer service, resolving issues quickly.

Sales Floor Team Member Target – Monroe, MI

November 2010 – July 2012

• Assisted customers with purchases, returns, and inquiries in a fast-paced retail setting.

• Completed accurate data entry for returns and sales tracking.

• Supported multiple departments (cashier, customer service, sales floor, and café) with adaptability.

Education

High School Diploma Ohio Connections Academy – Toledo, OH

Additional Information

• Authorized to work in the U.S. for any employer

• Strong written and verbal communication skills

• Quick learner, reliable, and motivated self-starter

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