Customer Service Food

Hannah Anochie

**** ****** ****, **********, ** *1324 *************@*****.*** 760-***-****

EDUCATION

California State University, Northridge, Northridge CA (CSUN) 08/2024–Present

Bachelor of Arts in Psychology (GPA: 3.53)

Victor Valley College, Victorville, CA

08/2021-12/2023

Associate of Arts in Psychology (GPA: 3.0)

WORK EXPERIENCE

Olive Garden—Host & To-Go Specialist (20 hours/week) 09/2024-Present

● Responsible for welcoming guest to a food service environment and ensuring that they are seated and receive attentive service

● Effectively utilize the iPad and welcome excellence to ensure efficient seating

● Providing refills on drinks, soups, or salads for guest Kentucky Fried Chicken (KFC)—Cashier/Customer Service (10-12 hours/week) 07/2023-07/2024

● Supported a atmosphere that is a blend of hospitality and operations

● Taking orders and proceeding payments

● Responsible for making sure the dining area is neat and orderly, Restock items

● Take phone orders

Amazon Fulfillment Center - Warehouse Associate (30 hours/week) 01/2023-01/2024

● Supported incoming orders as they were received

● Stored, packed, and shipped out orders to customers Ambitions Behavioral Health - Behavior Technician (12 hours/week) 12/2022-07/2023

● Provided direct care and emotional support for child

● Built a rapport with clients and created a comfortable and trusting environment to facilitate learning and skill development

● Collected data collection, analysis, and collaboration with multidisciplinary teams to support client progress Jazzy’s Playmates—Childcare Worker (12 hours/week) 12/2021-03/2022

● Monitored and supervised children during outdoor recess periods.

● Planned activities for children include arts and crafts, counting numbers, writing alphabet letters, and dance lessons.

● Prepared meals following the guidelines created by the Child and Adult Care Food Program (CACFP) Ono Hawaiian BBQ—Cashier/Customer Service (25 hours/week) 01/2021-12/2022

● A blend of hospitality and operations

● Taking orders and proceeding payments

● Responsible for making sure the dining area is neat and orderly

● Restock items

● Take phone orders

FELLOWSHIPS & LEADERSHIP ACTIVITIES

Engaging Students in Aging Research (ESAR)—Summer Research Program (8 weeks) 07/2023-09/2023

● I engaged in a hands-on research project under the guidance of an established researcher working in areas related to aging research. My project was based on exploring how a public figure shared coping with schizophrenia.

● The purpose of this narrative review is to identify the key lessons learned from the experience of Dr. Elyn Saks while dealing with schizophrenia, from her public statements.

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Early Childhood Education-Student Advancement Program (ECE-SAP) (12 weeks) 02/2025-04/2025

● This program aims to increase the number of early-childhood educators through coaching, certification, and more.

● I was able to learn more about early childhood development and settings that support learning and access for all young children.

SKILLS AND INTERESTS

Languages: Proficient in Twi, and Ga

Skills:

● Adaptability

● Time management

● Collaborative Communication

● Organizational development

● Complex problem solving

Interests:

● Front-desk hospitality & client service

● Organization and scheduling tools

● Interpersonal communication

● Conflict resolution and de-escalation

● Community volunteering

● Child development

● Creative storytelling

● Psychology and emotional intelligence

● Community volunteering & Mindfulness practices

● A deep desire to understand human behavior

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