Qa Engineer Test Automation

QA ENGINEER

JASON REED-GLOVER

310-***-**** ***************@*****.*** CA

linkedin.com/in/jason-reed-glover github.com/JasonReedGlover Summary

Detail-oriented QA Engineer with hands-on experience in test automation, exploratory testing, and API validation. Combines technical skill with a user-focused mindset to ensure robust, seamless user experiences. Highly adaptable in fast-paced, quality-driven environments with a reputation for precision, initiative, and collaborative problem-solving. Skills

• Programming Languages: JavaScript, SQL, Typescript

• Testing Frameworks/Tools: Selenium, WebdriverIO, Playwright, Postman, JIRA, VS Code, Git/GitHub, DevTools

• Testing Methodologies: Test Automation, API Testing, Exploratory Testing, Regression Testing, Smoke Testing, Performance Testing, Debugging, Boundary Values, Equivalence Classes, Bug Reporting (JSON, XML)

• Soft Skills: Critical Thinking, Conflict Resolution, Creativity, Multitasking, Leadership, Delegation, Attention to Detail, Problem-Solving Education

• QA Engineer - Tripleten, 2023-2024

• Psychology - West Los Angeles College 2020 -2022 Experience

QA Engineer, Tripleten; Remote, CA June 2024 - May. 2025 Tasktrain; Website

• Conducted exploratory testing to identify new and missed bugs on the Tasktrain website.

• Collaborated to rewrite and fix previously failed automated test cases.

• Independently wrote new automated test cases using Playwright. Appartent Soft, Eter Radio; Website & App

• Collaborated in a team of six to architect an exploratory testing strategy for a streaming radio app on Apple devices.

• Developed and executed cross-platform regression and smoke test suites covering core app functionality.

• Delivered structured documentation including final test reports, issue logs, and usability findings.

Urban Grocer App

• Analyzed app requirements and formulated comprehensive test cases to validate expected functionality.

• Utilized JavaScript to form HTTP requests, extract status codes, and compare responses to expected results.

• Verified CRUD operations (GET, PUT, POST, DELETE) for API endpoints, ensuring robust backend integration.

• Created detailed bug reports with annotated screenshots and step-by-step reproduction instructions.

• Prioritized defects based on severity to support efficient resolution and on-time release delivery.

Urban Scooter App

• Built and executed automated test scripts using Selenium and WebdriverIO to validate taxi-ordering functionality.

• Employed browser DevTools to locate dynamic UI elements and enhance test reliability.

• Authored and maintained JavaScript-based test suites reflecting real-world user behaviors.

• Ensured cross-device consistency through front-end testing on multiple platforms.

Work History

Verification Specialist, Hansei Solutions; Remote — Dec. 2022 - Present

• Demonstrate precision in auditing insurance policy updates, reducing data errors by 20% annually.

• Enhanced department efficiency by analyzing historical case data and advising on optimal time use for admissions.

• Used QA skills to identify inconsistencies in data processes and contributed to refining workflows.

Manager, Starbucks; Stockton, CA — Dec. 2021 - Nov. 2023

• Directed team operations and delegated tasks to ensure orders aligned with corporate quality standards.

• Resolved customer issues through critical thinking, directly impacting retention and satisfaction.

• Tested new mobile app features and provided performance feedback that influenced broader rollout decisions.

• Collaborated with leadership to ensure timely training and coached staff on technology adoption.

Correspondent, Blue Shield; Woodland Hills, CA — Aug. 2020 - Dec. 2021

• Conducted usability testing and issue reporting to support software accessibility for members over age 65.

• Analyzed policy documentation to deescalate member complaints and offer accurate resolutions.

• Submitted structured bug reports with clear reproduction steps, enhancing internal response and software performance.

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