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Collection Specialist

Location:
Baltimore, MD
Salary:
55
Posted:
October 22, 2025

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Resume:

BYRON SCOTT

*************@*****.***

*** ***** *** *** **** Burnie Md 21061

443-***-****

Summary

·Over 35 years of commercial and residential collections

·Over 15 years of supervisory and management experience

·Excellent telephone and communication skills, skip tracing expert

·Dependable and responsible in handling job responsibilities

Education

Towson State University, Major: Mass communication / Minor: Business Administration- B.A. Degree

Key Skills and Competencies

·Knowledge of Policies & Procedures / The FDCPA

·Strong negotiating, counseling and problem-solving skills

·Experience with collecting third party accounts/pre legal and legal accounts

Duties

·Locating and establishing contact with debtors

·Making outbound and receiving inbound calls to debtors

·Workings with debtors to workout payments arrangements

·Following up with clients on previous payments arrangements

·Maintaining accurate, up-to-date customer account information

·Negotiating settlements with client/debtor

07/23 – Current Niles, Barton & Wilmer LLP- Paralegal/Collector

·Collections of past due Homeowner Assessment dues

·Filing Suits -Judgements- Leins and wage attachments thru District Court

·Making outbound and receiving inbound calls to debtors

·Workings with debtors to workout payments arrangements

·Following up with clients on previous payments arrangements

· Maintaining accurate, up-to-date customer account information

01/22 – 07/23 Fireside Hearth and Home • Commercial Collections B to B

·Contacting A/P Departments to resolve Delinquent Invoices-Accounts / Emailing Unpaid invoices-verification.

·Aging Reports Analysis / Resolving 30, 60, 90, and 120 days delinquency

·Reduce DSO / Setting up payment arrangements-Settlements

·Work with Excel - Print weekly aging-Provide customers with delinquency spreadsheets

·Accepting phone payment by way of credit card, wire transfers and regular mail

Temp Assignment Only

04/21 – 12/17/21 Maxim Healthcare Services/Aerotek Temp Co.- B to B Collections

Job Title: Collector 2 / Sr. Collection Specialist

·Contacting A/P Departments to resolve Delinquent Invoices-Accounts / Emailing Unpaid invoices-verification.

·Aging Reports Analysis / Resolving 30, 60, 90, and 120 days delinquency

·Reduce DSO / Setting up payment arrangements-Settlements

·Work with Excel - Print weekly aging-Provide customers with delinquency spreadsheets

·Accepting phone payment by way of credit card, wire transfers and regular mail

Temp Assignment Only

03/2020 – 03/2021 Apex Physics Partners-Krueger-Gilbert Health Physics/ B to B Collections

Job Title: Account Coordinator-Collection Specialist

·Contacting A/P Departments to resolve Delinquent Invoices-Accounts / Emailing Unpaid invoices-verification.

·Aging Reports Analysis / Resolving 30, 60, 90, and 120 days delinquency

·Reduce DSO / Setting up payment arrangements-Settlements

·Work with Excel - Print weekly aging-Provide customers with delinquency spreadsheets

·Accepting phone payment by way of credit card, wire transfers and regular mail

Temp 90-day Assignment Only

11/2018 – 03/29/2020 Cognizant – Receivable Outsourcing LLC

Job Title: Sr. Collection Specialist / Medical Collections

Description/Duties:

·Inbound & Outbound Calls-

·Collecting - BIF & Setting up Payment Arrangements

·Collecting Co- Payments - Co Insurance

·Skip Tracing, Settlement Negotiations – Resolving 30,60,90, and 120 Delinquency

·“No Legal Action”

11/2015- 10/30/2018 Andalman & Flynn

Job Title: Collection Specialist 2 /Medical & Bank Collections

Medical Collections, Bank Loans and “Rental Property

·Inbound and Outbound Collection

·Resolving 30, 60, 90, and 120 day Past Due Accounts

·Collecting Co- Payment & Co- Insurance - BIF, Settlements, Making Payment arrangements

·Skip tracing,, list management, collections -

·Prep for Legal action” Micro soft, SA 400 equipment system

7/2013 –11/2015 Rupp & Associates Inc.

Job Title: Collection Specialist

Job Description/Duties:

·‘Rental Property “– duties include, Inbound and outbound collection calls, list management, setting up payment arrangements, skip tracing, filing suit against debtors, and using the Work Number to obtain employment information, filing judgements and wage attachments. “Nexis-Lexis skip trace system”

3/2010 –7/2013 America’s Financial Trust

Job Title: Collection Supervisor

Job Description:

·Delinquent Bail Bond Accts/ “Rental Property “Inbound & Outbound calls- BIF, Settlement, Payment arrangements Skip Tracing, Credit reporting, Settlement negotiations

1/2009-3/2010 Fitzgerald, Goldman & Assoc.

Job Title: Collection Specialist

Job Description/Duties:

·Bank Credit Cards / Payday Loans Inbound & Outbound calls- BIF, Settlement, Payment arrangements Skip Tracing, Credit reporting, Settlement negotiations

2/2007-1/2009 Great Oak Lending Partners

Job Title: Mortgage Loan Originator

Job Description/Duties:

·Residential and Commercial Lending- Inbound & Outbound calls-

·Payment arrangements, Skip Tracing, Credit reporting –

·Refinancing of home Mortgages,

·Cold Calling

Prior to the Real Estate industry, I have worked as a Bill Collector for over 25 years

2/04 – 2/2007 Savings First Mortgage / Loan Originator

1981-to-1986 Bally's Holiday Spa Delinquent Health Spa Memberships

1986-to-1991 Oxford Capital Corp Delinquent Credit Card Accounts

1991-to-1995 Chevy Chase Bank Delinquent Credit Card Accounts

1995-to-1997 Matrix - Delinquent Medical accounts

1997-to-2000 U.S. Bank Delinquent Credit Card Accounts

2000-to-2002 Capital One Bank Delinquent Credit Card Accounts

2002-to-2004 NCO Financial Delinquent Medical & Student Loans



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