Human Resources Employee Relations
Resume:
ERIKA RAMIREZ, MBA
Forney, TX ***** 469-***-**** *****.*****.*******@*****.*** www.linkedin.com/in/emramirez
Professional Summary
Bilingual Human Resources Professional with more than five years of combined education and work experience. Skilled at streamlining processes and documentation. Areas of expertise include recruiting, benefits administration, payroll, and employee relations.
Affiliations
DallasHR- Member, March 2014 – Present
Society of Human Resources (SHRM), March 2014- Present
Skills
MS Office proficient, E-Verify, Paylocity, Ulti-Pro, Avionte, ADP, CareerBuilder, Backgroundchecks, HireRight, Outlook, Skyward, Profiles International, LexisNexis, JazzHR, Lawson, OrangeTree, Kudos, Principal, Empyrean, Courthouse Concepts and iCIMS.
New employee orientations, maintaining confidentiality, Background checks, disciplinary procedures, Recruitment and interview processes, vacation, and tenure tracking, administering health and welfare plans, including enrollments, and changes. Handle terminations and exit interviews.
Work History
Human Resources Generalist (Temporary), 04/2024 to Present
Rectorseal- Royse City, TX
Supporting approximately 90 employees in the Royse City location. Established Human Resources department from ground up in this location.
Lead orientations and onboarding processes onsite for new hires.
Suggested changes and ideas to improve current processes to make them more efficient.
Managed FMLA employee applications and status via Empyrean.
Investigate employee issues and conflicts and bring them to resolution.
Helped with recruiting candidates for roles in the Royse City location.
Answered employee questions on 401K offerings, PTO and Health plans.
Spanish Teacher 08/2022 to 08/2023
Forney ISD- Forney, TX
Participate in faculty meetings and professional development workshops.
Educate students on subject matter according to the curriculum.
Prepare student performance reports using Skyward.
Monitor and assess student performance and progress.
Prepare and grade assignments, tests, and exams.
Human Resources Manager 05/2021 to 10/2021
The Shippers Group- Hutchins, TX
Supporting approximately 10 locations in the Texas Region and about 450 employees.
Lead orientation and onboarding processes for new hires via online and in person.
Suggested changes and ideas to improve current processes to make them more efficient.
Managed and track of all FMLA employee applications and status.
Review and screen employment applications and resumes, then forward them to hiring managers.
Investigate employee issues and conflicts and bring them to resolution.
Human Resources Generalist 08/2019 to 05/2021
Revolution Company- Mesquite, TX
Supporting approximately 160 employees in Mesquite, Texas and 10 employees at the Salinas, California facility in all aspects of employee relations, investigations, and documentation.
Lead orientation and onboarding processes for new hires.
Set up and maintain employee records in the HRIS system.
Keeping track of all FMLA employee applications and status.
Act as a liaison between Shift Managers and corporate management.
Provides support to the HR Manager and corporate HR team.
Assist with projects assigned by VP HR, Director HR, or working on cross functional project teams.
Provided direction to shift Managers regarding disciplinary actions, terminations, and policy violations.
Update and maintain job postings.
Benefits Representative (Temporary), 09/2018 to 04/2019
City of Dallas- Dallas, TX
●Answered phones daily and logged each call for future reference.
●Enrolled and explained benefit plans to retirees and active employee including medical, prescription drug, dental, vision, life insurance, flexible spending accounts, wellness plans, and retirement plans.
●Participated in open enrollment for active employees and retirees.
●Provided information to employees regarding the City's benefits plans.
Bilingual Human Resources Coordinator, 05/2016 to 10/2016
Maya Management (El Rio Grande Latin Market)- Dallas, TX
●Managed weekly payroll using TimeForce system.
●Handled understaffing, disagreements, terminating employees and applying disciplinary procedures.
●Entered data for weekly employee schedules for all departments.
●Administered and helped employees with questions regarding their benefits.
●Enforced company policy and procedures relating to all aspects of human resources.
Sr. Staffing Specialist, 02/2015 to 09/2015
TMD Staffing- Plano, TX
●Delivered superior customer service to clients, and temporaries then created job orders.
●Led the criminal background check process for new hires.
●Applied company policy and procedures relating to all segments of human resources.
●Explained and helped new hires with group health plans, and voluntary benefits paperwork.
●Updated key human resources information, including status and terminations, using reporting tools on the Avionte database.
●Counseled temporaries on pay issues and submitted timesheets for weekly payroll.
Bilingual Human Resources Generalist, 06/2014 to 02/2015
Nogales Produce Inc. - Dallas, TX
Maintained employee records, benefits administration, and responded to employees’ questions and concerns in a produce wholesaler company of 250 employees.
●Conducted background checks on D.O. T. and local drivers by obtaining previous employers and references.
●Handled employee benefits by adding deductions and terminating amounts for each employee.
●Developed and facilitated all new- hire orientations.
●Assisted employees with questions and concerns about group health plans and voluntary benefits.
●Ensured strict compliance with company policy, human resources laws and standards.
●Captured important feedback from employees during exit interviews.
●Entered new hires, personnel, and subcontractor data into Paylocity database.
●Resolved employment related disputes through active communication.
●Coordinated random drug tests for drivers and non- exempt employees.
Human Resources Intern, 06/2013 to 06/2014
Texans Credit Union- Richardson, TX
Cross- Trained in three areas within the Human Resources department including Benefits, Payroll and Recruitment. Overall HR support to four managers daily.
●Conducted background, criminal and bondability checks using LexisNexis system.
●Filed FMLA and other employee records.
●Conducted I-9 audit after three years from the employee date of hire.
●Contacted and updated applicants via phone and email.
●Assisted and participated with career fairs at local universities.
Education
MBA: Strategic Management, December 2013
University of North Texas, Denton, TX
UNTDallas- SHRM Secretary
BBA: Human Resources Management, December 2011
University of North Texas, Denton, TX
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