Sales Associate Customer Service
Resume:
Johne Dychie
Rivera Pacheco
johnedychiepacheco.jobs180.com
Sales Associate
OBJECTIVE
To be able to work in a well known company so that I can develop my skills and knowledge for the company's profit. PERSONAL INFORMATION
Birthdate: November 20, 1993
Civil Status: Single
Nationality: Filipino
Address: 1184 San Antonio Floridablanca
Pampanga Pampanga, Central Luzon
(Region III) 2006
Gender: Male
CONTACT INFORMATION
Mobile: 968********
Email: *******.*****@*****.***
Work: +968********
SKILLS
• Computer Hardware And Software
Troubleshooting
• Proficient In Using Microsoft Office
• Effective In English, Filipino And Kapampangan
Communication
• Dedicated And Hardworking Individual
• Work Well Both Independent And As A Team
• Basic Network Troubleshooting
• Technical Skills On Troubleshooting Cable
Modems And Cable Boxes
• Customer Service
• Sales And Merchandizing
LANGUAGES
• English
ACHIEVEMENTS
Employee Of The Month Of May 2016.
Employee Of The Month Of May 2018.
WORK EXPERIENCE
Lulu Hypermarket ( Bousher, Oman Muscat)
( 2020 Feb to Present )
Position: Sales Associate
Supervisor / Senior Associate (5 yrs and up experience) Specialization: Sales - Retail/General
Industry: Advertising / Marketing / Promotion / PR Nature of Work: Greeting customers, providing product knowledge, assisting with purchases, resolving complaints, and building customer relationships.
Recommending products, promoting sales and loyalty programs, and meeting sales targets.
Maintaining a clean, organized, and visual appealing sales floor, including restocking shelves and arranging displays.
Collaborating with team members to achieve store goals and contribute to a possitive work environment.
Convergeict Solution Inc.
( 2015 Nov to 2020 Jul )
Position: Senior Analyst Technical Support
Supervisor / Senior Associate (5 yrs and up experience) Specialization: Customer Service (Technical)
Industry: Computer / Information Technology (Hardware) Nature of Work: Provide technical support, advice, and assistance to an organization and its customers.
Resolving hardware, software and other technical
problems.
To perform analysis and determine client problems, and document these issues.
To provide solutions for network and system related issues, and to provide detailed documentation along with it.
To perform a cause analysis either on-site or at a client location.
To assist customers by performing analysis of various issues relating to LANs, WANs, desktop computers,
Internet connectivity and the installation of hardware and software.
EDUCATION
2015 Nov Bachelor's/College Degree
Holy Angel University (HAU)
Major: Network Administration
Field of Study: Computer Science/Information Technology 2010 Jun High School Diploma
St. Augustine Academy Of Pampanga
Field of Study:
CERTIFICATIONS
2018
Converge Certificate Of
Recognition. Best Effort In
Satisfying Target ( For The Month
Of May (2018)
2016
Converge Certificate Of
Recognition. Best Effort In
Satisfying Target ( For The Month
Of May (2016)
2015
Certification For ComGuild Tour
2015
Certificate Of Office Practice (OJT)
REFERENCES
Loreto Ronquillo
Supervisor
IT Technical Support
Clark Development Corporation
*******@*****.***
Nikki Manansala
Manager
Manager At Converge Pampanga
Converge
***********@***********.***
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