Jaime de la Fuente
McAllen, Texas +1-956-***-**** **********.**@*****.***
LinkedIn: linkedin.com/in/jaime-delafuente
Professional Profile
Executive with over 26 years of experience in telecommunications, operations management, technical knowledge in FTTH/GPON and HFC, logistics, and resource administration. Proven track record in leading multidisciplinary teams, process optimization, cost control, and improving operational efficiency nationwide. Currently residing in the United States with legal work authorization.
Professional Experience
Distribution Warehouse – Mission, TX
2024 – Present United States
• Supported logistics, inventory control, and merchandise reception.
• Managed inbound and outbound product orders.
• Coordinated with carriers and customers to ensure timely deliveries.
• Adapted to the U.S. work environment with a focus on operational efficiency. Operations Staff – IZZI Telecom
2023 – 2024 Mexico
• Managed national vehicle fleet (over 3,000 units).
• Oversaw more than 170 technical and corporate facilities.
• Implemented cost-saving strategies and resource optimization. Deputy Director of Dispatch – Northern Division – IZZI Telecom 2018 – 20223 Mexico
• Led technical dispatch operations in the northern region.
• Coordinated over 1,500 field technicians.
• Improved productivity indicators and customer satisfaction. Service Delivery Manager – IZZI Telecom
2001 – 2018 Mexico
• Managed installation and maintenance of services.
• Planned and supervised technical personnel.
• Ensured quality standards in service delivery.
Commercial and Operations Manager – Axtel
1999 – 2001 Toluca, Mexico
• Opened and developed the Toluca market.
• Coordinated commercial and operational strategies.
• Managed sales teams and technical support.
Education
Bachelor’s Degree in Systems and Process Administration Engineering Universidad Autonoma de Nuevo Leon, Mexico
Skills
• Leadership and team management
• Logistics and fleet management
• Cost control and budgeting
• Facilities and resource management
• Green Belt Certification
• Customer service orientation
• Intermediate English