Agile Project Manager

Jeff Baltzell, CSM, PMP

208-***-**** ****.*********@*****.*** LinkedIn

Results-driven Agile Project Manager with a proven record of leading large-scale technology initiatives across start-ups and Fortune 500 organizations. Skilled in operationalizing $15M in annual revenue and securing executive approval for a $30M enterprise project. Expert at unifying complex systems, implementing CI/CD pipelines that boost delivery efficiency by 50%, and guiding high-performing teams of over 80 members. Adept at aligning strategy, process, and technology to deliver measurable business outcomes.

Agile Methodologies: Scrum Kanban Scaled Scrum Techniques Industries: Utility Healthcare Artificial Intelligence (AI) Cyber Security Defense Automotive PROFESSIONAL EXPERIENCE

Agile Project Manager 2022 – 2025

Alaska NorthStar Resources (Client: U.S. Army)

Operationalized a full-scale Agile development approach from start-up to comprehensive software delivery during a legacy Talent Management system transformation, enabling data-driven, dynamic, and scalable US Army personnel management.

Transformed a high-visibility US Army modernization effort—one of the Secretary of the Army's highest visibility projects—by consolidating seven disparate legacy systems into one, delivering over thirty-five major features for 1.1M Army members, and building user trust and confidence in the new solution. Key Army stakeholder described the Agile delivery and software solution as:

"The Gold Standard for Army Modernization

Established a rapid, repeatable delivery cadence resulting in 34 software releases to UAT and an unprecedented 'concept to production' go-live in two years by implementing 3-week sprint cadences, ongoing CI/CD deployments, and a robust automated UI testing strategy. Agile Project Manager 2022

Nexient (Client: O’Reilly Auto Parts)

Kick-started an Agile development transformation during a leading auto part provider's technology transition from a legacy system to a multi-lingual, dynamic, cloud-based catalog system.

Drove significant operational and financial returns by streamlining Agile development for over fifty consultants across four Scrum Teams, resulting in $1M in billable hour revenue per month and managing a rapid 50% team growth in two months.

Secured final executive approval for a $30M technology project by building a comprehensive documentation repository during the conceptualization stage, which included requirements, UX Design, and Proof of Concept development.

Agile Project Manager 2021

RiskLens

Drove an Agile Development culture for a cyber security start-up, transitioning the organization from needs assessment to a tangible roadmap and consistent, predictable software releases every sprint.

Led organizational change across 100+ cross-functional team members while coaching two Scrum Teams and formalizing strategic optimizations in test automation, story splitting, Definition of Done clarity, and a new organizational Kanban portfolio. Agile Software Quality Manager 2018 - 2021

Verint (formerly NextIT)

Led an Agile transformation for the Artificial Intelligence (AI) business segment, from conceptualization through global implementation, supporting multiple Fortune 500 clients.

Operationalized the Agile transformation, securing buy-in and alignment from nine senior leaders and key stakeholders to realize over $15M in annual revenue.

Cultivated a unified, high-performing development culture across 6 Scrum Teams (80 members), managing 6 simultaneous client builds and over $100k in billable hours annually.

Championed quality and scalability initiatives, including creating a CI/CD pipeline that boosted delivery speed by 50% and developing an automated test suite that reduced production defects to under 10%.

Agile Team Leader 2017 - 2018

NextIT

Rejuvenated a stagnant development culture from analysis to effective execution for three Scrum teams of twenty-one team members through a rapid 45 day reset, enabling a consistent, scalable, and repeatable development workflow.

Scrum Master (Client: Avista Utilities) 2014 - 2017 Nuvodia

Championed the integration of Agile development methodology at a utility company as an early adopter, subject matter expert, and technical partner, scaling adoption across 13 Agile teams dispersed across four countries.

EDUCATION, CERTIFICATIONS & ADDITIONAL EXPERIENCE

Certified Scrum Master (CSM)

Certified Large-Scale Scrum (LeSS)

Project Management Professional (PMP)

Stanford Certified Project Manager

B.S., Northern Michigan University

Former Military Officer, Air National Guard Active TS/SCI Security Clearance

Former Olympic Biathlon Hopeful: Competed in 2 Olympic Trials & raced across nine Countries

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