Customer Service Representative
Resume:
CONTACT
SKILLS
LANGUAGES
*************@*****.***
Faizabad City Phase 1, Near
Post Office, Mirpurkhas
leads qualification
Problem solving
Communication
Creative thinking
High pressure perfomance
Time managment
team work
Customer Orientation
Adaptability
Patience
English
Urdu
Punjabi
HAFSA ARAIN
WORK EXPERIENCE
EDUCATION
ABOUT ME
I'm a flexible and hardworking professional with a background in both teaching and customer service. I've worked on international campaigns like Timeshare, DME, CGM, and ACA, where I developed strong communication and support skills. I enjoy helping people, whether it’s students in a classroom or clients over a call, and I’m always ready to learn and grow in a positive work environment.
Call center sales agent 2024-2025
Timeshare campaign
(USA Based) DMI compaign 2025 - ongoing
Braces Compaign, CGM or ACA campaign
Home based tution 2023-2024
From Grade (5 to 10)
As a Sales Executive in a high-performing timeshare campaign, I specialize in engaging potential clients and driving conversions through persuasive communication and strategic sales techniques. Conducting outbound sales calls to qualified leads, effectively presenting vacation ownership opportunities.
Understanding customer needs to tailor offers that maximize interest and commitment.
Overcoming objections using proven negotiation techniques and value-based selling strategies.
Provided support to Medicare beneficiaries by handling inquiries about plan benefits, eligibility, and coverage. Guided callers on Parts A-D and supplemental plans, processed enrollments and changes per CMS rules, and managed escalated issues with professionalism while keeping records accurate and up to date.
Provided subject-wise tutoring with a focus on concept clarity, academic improvement, and regular assessments.
B.I.S.E MIRPURKHAS (DIT) Diploma
Information Technology B.I.S.E
MIRPURKHAS MATRICULATION
"A1" GRADE B.I.S.E MIRPURKHAS
INTERMEDIATE "A1" GRADE
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