Asset Management It

Audrey Tucker

Grand Prairie, TX ***** 972-***-**** *********@*****.***

Professional Summary

Credentialing and IT asset management professional with 10+ years of experience driving accuracy, compliance, and efficiency in healthcare and technology environments. Skilled in provider credentialing, regulatory compliance, and onboarding, as well as enterprise IT asset lifecycle management. Proven track record of streamlining workflows, improving data integrity, and reducing operational costs. Recognized for adaptability, cross-functional collaboration, and a strong commitment to organizational excellence.

Core Competencies

Healthcare Credentialing & Compliance

Medical Staff Credentialing & Privileging

Primary Source Verification (PSV)

MD-Staff Database Management

NCQA & Regulatory Compliance

Provider Enrollment & Onboarding

IT Asset & Lifecycle Management

Hardware/Software Asset Management

Lease Returns & Equipment Disposal

ServiceNow & Oracle Systems

Policy Development & Process Improvement

Vendor & Contract Management

Additional Skills

Data Analysis & Reporting

Workflow Coordination & Scheduling

Verbal & Written Communication

Cross-Functional Collaboration

Professional Experience

Elara Caring — Arlington, TX

Attendant Coordinator (Temporary) Jan 2025 – Present

Coordinate patient appointment scheduling per care plans and staff availability, improving patient flow and satisfaction.

Communicate patient care needs to staff to ensure quality and compliance.

Support onboarding and training of new attendants to accelerate productivity.

Manage correspondence via phone/email and perform accurate data entry using Arrow and AlayaCare systems.

USMD Arlington — Arlington, TX

Credentialing Specialist Oct 2023 – Mar 2024

Managed credentialing of physicians and allied health staff, including hospital affiliations, employment verification, and PSV.

Maintained MD-Staff database, ensuring accuracy and compliance with NCQA standards.

Resolved credentialing inquiries promptly, improving provider and staff satisfaction.

Gainwell Technologies — Irving, TX

Professional, Asset Management Jun 2022 – Apr 2024

Oversaw IT asset provisioning, software entitlements, and hardware lifecycle management.

Developed and implemented enterprise-wide equipment disposal policies, reducing costs and ensuring compliance.

Collaborated with IT and procurement teams to optimize asset utilization and improve customer satisfaction.

Methodist Health System — Dallas, TX

Credentialing Specialist Oct 2015 – Apr 2020

Conducted provider credentialing, privileging, and verification processes to meet organizational and regulatory requirements.

Managed NPI setups and maintained credentialing records in MD-Staff with 100% accuracy.

Streamlined workflows, reducing onboarding time for providers and increasing efficiency across departments.

UT Southwestern Medical Center — Dallas, TX

Administrative Assistant Mar 2013 – Jan 2015

Provided administrative support including scheduling, correspondence, and event coordination.

Maintained accurate records and digital filing systems to improve office efficiency.

Served as first point of contact, ensuring exceptional customer service and communication.

Education & Certifications

PCI Health Training Center — Dallas, TX

Certification in Medical Assisting, Dec 2005

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