Customer Service Representative

Krishna Prasad Gautam

*** ** ****** **, *** # *

Sunnyvale, CA, 94087

**************@*****.***

Cell no: 669-***-****

EXPERIENCE

Securitas Security Services, USA Inc. Sunnyvale, CA Customer Service Officer

03/2023 – 10/07/2025

Handling customer queries, resolving complaints and ensuring customer satisfaction. Provide information about products, services and company policies Handle and resolve customer complaints with patience and empathy Chevron Station INC (Corporate), Sunnyvale, CA

Customer Service Representative

10/2023-02/2024

Process orders, applications, forms and requests

Respond Promptly and professionally to customer inquiries via phone, email and face to face Copenhagen Street Food, Copenhagen, Denmark

Logistic & Reception Officer

10/2019-06/2022

Assist in logistic and procurement of Stuffs

Support administrative tasks such as filing, data entry, photocopying and scanning Coordinate incoming and outgoing shipments with vendors and transport partners Laxmi Bank Limited, Kathmandu, Nepal

Relationship Officer

07/2016-08/2019

Identify customer needs and offer appropriate products or services Ensure Customer satisfaction by resolving issues and providing after sales support EDUCATION & SKILLS

Bachelor of Business Studies: Tribhuvan University, Kathmandu- Nepal, 2010 Communication skills, Teamwork, Time Management, product/ Service Knowledge etc.

Contact this candidate