Administrative Assistant Sales Associates

AMIRAH ECHI

Elk Grove Village, IL *****

Mobile: 847-***-****

Email: ******.****@*****.***

EDUCATION

William Rainey Harper College Palatine, IL

Associates Degree, Arts and Sciences

PROFESSIONAL QUALIFICATIONS

Computer: Type 50+ wpm; Proficient in Microsoft Office; Proficient in Eyenet Muli-line phone system/switchboard

Languages: Assyrian(Advanced); Arabic (Advanced)

PROFESSIONAL WORK EXPERIENCE

Luxottica Retail Arlington Heights, IL

Ophthalmic January 2004 – Present

Record patient medical histories

Instruct patients about medications, tests and procedures

Perform vision and diagnostic tests

Assist with patient procedures

Coordinate patient scheduling

Supervise and train other allied ophthalmic personnel

Organize office operations and procedures

Pearle Vision Arlington Heights, IL

Senior Optician 1/2008 – Present

Junior Optician 1/2004 – 1/2008

Manage and assist sales associates in working with patients and office procedure training

Provide technical advice to both clients and sales associates

Optometric assisting: pre-testing, assisting doctor, preparing exam room, escorting patients

Provide eyewear assistance: frame and lens selection, adjustments and repairs, inventory and pricing

Maintain extensive customer database

Extensive health insurance billing inventory

Perform general accounting: calculate and post fees/payments, present service agreements, manage invoices

Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products

Assist Administrative Assistant with duties as needed including: answering multi-line telephone, filing, and scheduling

Wireless Retail Mt. Prospect, IL

Sales Manager 1/2004 – 12/2004

Sales Associate 1/2001 – 1/2004

Planned and supervised promotions and demonstrations at assigned location to maximize sales and profits

Advised associates on store layout changes and/or improvements in line with new merchandising techniques

Trained associates in proper merchandising methods and selling procedures

Provided input and recommendations to the Area Manager on product requirements and needs, merchandising requirements on promotional pricing needs, point of sale, in-store needs, advertising needs and store layout changes

Aided in direct sales opportunities within their community and rely on the strongest team members in the assigned cluster to help implement and maintain direct sales accounts

Created effective store scheduling and monitor employees as well as store productivity rates and directs associates accordingly

Assisted clients with purchase and activation of cell phones and related equipment

Researched and discussed with fellow associates and clients most relevant items for their needs

Answered multi-line telephone and directing all incoming calls

Assisted with document management and various administrative tasks

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