Google Analytics Content Specialist

Angela Cullen

*** ***** ****** **. ***** Grove, NC 28023 704-***-**** **********@*****.***

Customer Marketing – Content Specialist

Skills

WordPress

Leadership & educator

Extensive Researcher

Help Center creation

Goal-orientated

Master with Microsoft Suite

Technical writing

High attention to Detail

Google analytics

AI to increase efficiency

Experienced Remote worker

Strong Communication skills

Google Analytics

Sales and Retention

Lifetime learner

Education

American Intercontinental University, Atlanta GA — Master of Education June 2010

American Intercontinental University, Atlanta GA — Master of Instruction Technology

Pfeiffer University, Meisenheimer, NC — Bachelor of Arts May 2005

Rowan Cabarrus Community College, Salisbury NC — Associate of Science May 2001

Salisbury Business College, Salisbury NC — Associate of Business June 1995

Professional Experience

World Travel Holdings- Content Coordinator (Lauren Folino) September 2017-Present

•Creation, production and upkeep of customer-facing content which includes detailed articles, blogs and other content to optimize customer experience

•Updated web content that withheld brand integrity across many brands on B2B and D2C

• while providing technical customer content.

•Research, respond and update data following customer searches, surveys and questions using Google and a variety of marketing channels.

•Collaboration with Muli-departments using Microsoft Office, Adobe, SharePoint, Zendesk, WordPress, Scrumwise, Jasper and other programs

Red Ventures, Charlotte NC – Sales Agent January 2016-March 2017

•Answer Inbound calls from a variety of marketing avenues and sale the advertised product.

•Ranked in the top 10% of the business for 8 months in sales.

Rowan Salisbury Schools – Teacher August 2005-January 2015

•Taught all fourth-grade subject areas using the highest quality 21st century skills, while using problem-based learning projects to lead students to 21st century skills.

•Model 21st century classroom and served as a mentor to other teachers at school, county and state level.

•Assisted in implementing county wide 1:1 technology vision, giving every student a technology device.

•Led professional development sessions on using technology in your classroom as a teaching tool to an audience 50-75 attendees.

Angela Cullen, 704-***-**** Page 2

Accomplishments

•I mastered importing, exporting, and manipulating data using Microsoft Excel, Word, and other.

•Ability to handle multiple accounts and customers with grace and efficiency

•Coordinated, implemented and coached teams with new products and programs with high level of retention.

•Project Management leader with the ability to manage multiple projects and process implementations

•Oversaw projects and managed project progress, identified any process gaps, deviations where changes to controls and communicated progress to business leaders in a timely efficient manner.

•Experienced in planning and leading professional development workshops for adults.

•Strong research skills to protect business risks and use data-driving needs to create new policies

•Exceptional analytical skills and critical thinking skills

•Research into customer trends to implement high levels of customer satisfaction

•DEN ambassador for Rowan Salisbury Schools

•Master organizational skills

•Exceptional speed and accuracy with large quantity of data

•Master of computer and networking skills

•Leader in sales and marketing

•Apple certified instructor/facilitator

•I am a life-long learner and dedicated educator.

•Completed “Advance as a Digital Marketing Specialist” certificate 9/1/2025

References

•Marissa Stefanik, VP eCommerce at World Travel Holdings, (978) 302 - 0801

•Lauren Folino, Content Manager at World Travel Holdings (781) 521 - 3795

•Dr Rick Dunlap – Principal at Rowan Salisbury Schools (704) 699 – 9759

•Daniel Quantz – Securities Operations Associate - Tax Cost at Wells Fargo (704) 797- 6917

Contact this candidate