Customer Service Manager

HILDA NWAORGU

Address: *, **** ***** *****, *** Ologolo Road Lekki,Lagos State

Tel: 080********

CAREER OBJECTIVES

To secure a challenging position that utilizes my years of experience in customer service, while allowing me the opportunity to grow professionally. I offer strong interpersonal skills to develop global customer solution with thoughtful leadership and intergrity excellent interpersonal, oral and written communication and presentation skills, functioning well both independently and collaboratively with an out going personality. My goal is to become a valid asset.

PERSONAL DATA.

Email: ***************@*****.***

Sex: Female

Age: 29years

EDUCATIONAL BACKGROUND & QUALIFICATION

National Open University Of Nigeria (NOUN) 2019-2024 Bsc Economics

WORK EXPERIENCE

Etailor.ng. Current

Post Held:Customer Service Manager

*Build lasting relationships with customers

*Manage customer service operations

*Handle customer complaints to improve retention.

*Handling face-to-face enquiries from customers.

House Of Awesome Kid’s Artistic Hub

2023-2024

-Post Held: Asst Administrative/ Operation

Manager

*Scheduling Rehearsal

*Coordinating Performance

*Organizing Costumes and props etc.

Daily Discount Supermarket -Post held:Asst store manager 2021-2023

*Responsible for preparing and maintaining

records and report

*Handling inventory and stock management

International Data Company

Post Held: Hostess/ Receptionist. 2019- 2020

*Coordinating Logistics

*Answering Phone Calls

*Providing on site support during event

AXOR HOTEL AND SUITS

Post held:Receptionists. 2018 - 2019

*Checking guest in and out

*Manages reservations

*Dealing with guests complaint and inquiries

*Maintain guests records and book

reservations

PERSONAL SKILLS

Good communication skills

Organizing and planning

Customer service

Team work

HOBBIES

Hand Made Crafting, Cooking & Travelling

REFEREE:

Available On Request

Contact this candidate