Training Program Office Receptionist
Resume:
XOLISWA GABUZA
Physical Address: **** Masobela street, Dobsonville, Extension 1, 1963
Identity Number: 881***-****-***
Phone: 068*******
Email address: **********@*****.***
Gender: Female
Availability: Immediate
Languages: English, seSotho and IsiZulu
I Declare: That I do not have a criminal record nor a pending case SKILLS
I have Retail, Corporate and work experience in the people serving industry
I am self-motivated, a hard worker driven by set goals
I am Computer literate and hold good workmanship ethics
I am phone etiquette and communicate efficiently in person and via email
I see projects through and good at adapting in an environment Self-growth, Training and Workshops
Institution Name: Girl Obsessions
Training Course: Nail & Eyelashes Technology Workshop Workshop Period: 2 Weeks December of 2022
Institution Name: Jabu Stone school of Natural Hair Training Course: Maintain and Style- hair/locks (Dreadlocks) Workshop Period: 2012
Institution Name: New Venture Creations Training Program Training Course: Nail Enhancement Techniques
Program duration: 5 days (2011)
Self-Employed
(Qualified Nail Technician, Beauty Face and make-up and Eyelash Installation) December 2022 – Ongoing
Responsibilities
To ensure client satisfaction
Work Experience
November 2015 – March 2020
(Retrenched - Company closed due to the Covid-19 pandemic financial strike) LASERCREATIONS (BOOYSENS) – Front of Office Receptionist Responsibilities
Attending to phone calls emails
Attending to client queries in person, via calls and or email
Data Capturing
Invoicing and Quoting for clients
Self-management and Performance Ownership
November 2013 – October 2015
(Resigned for a new opportunity)
POSTNET SOUTHDALE - OVER THE COUNTER ASSISTANT
Responsibilities:
Client assistance services telephonically, email and in person
Follow-up clients queries
Photo Copying and Document binding
Faxing and Emailing
Courier services
Data Capturing
Sorting of Post mail
2012 – November 2013
(Resigned for a new opportunity)
DENNIS LOX – HAIR STYLIST
Responsibilities:
To ensure finished hairstyles meet customer expectations
Advising clients on their hair care needs
Cleaning and styling hair
To manage bookings and serve walk-ins
Assist in training and development of team members to meet the standards and performance required
Handling of customer queries and complaints
To ensure team members safety and cleanliness standards
Ensuring product quality
REFERENCES:
Lasercreations: Mr Robert Cummingham (Business Owner) 087*******
Postnet Southdale: Ms Lungile Khubeka (Manager)
Dennis Lox: Mr Thabo Tsesebe (Salon Owner and Manager) 065*******
Girl Obsesssions (Nail & Eyelashes Technology Workshop): Ms Lerato (Program Director)
New Venture Creations Training Program: N. Booi
Jabu Stone school of Natural Hair:
HIGHEST GRADE PASSED - GRADE 11 AT GEORGE KHOZA SECONDARY SCHOOL HIGHEST GRADE ATTENDED – GRADE 12 RESULTS - UNSUCCESSFUL
Subjects:
- Mathematics, Physical Science, Life Sciences, Life Orientation, Geography, English and IsiZulu
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