Customer Service Fast-Paced

Sorower Ahmed

*** ******** ***, ***********, ** M1N 3H3

437-***-****, *************@*****.***

OBJECTIVE: Seeking position in customer service/manufacturing sector to utilize my skills and experience.

HIGHLIGHTS OF QUALIFICATION:

•Experience to working in manufacturing and customer service environment

•Moderate communication and interpersonal skills and able to form strong connections with the team

•Comfortable working in a fast-paced environment and able to work in repetitive motion

•Strong mechanical aptitude with knowledge of workplace health and safety policies, including WHMIS

•Able to stand for long hours and load unload 35lbs products based on job requirement

•Proven ability to work effectively in a diverse and fast-paced team environment, meeting production goals

•Capable of working under pressure, both independently and as part of a team

•Having quick learning capacity and excellent in self-learning

•Basic proficiency in Microsoft Office, and Internet operations

WORK EXPERIENCES:

Production Worker Apr 2022-Mar 2024

Raj Mahal Food and Sweets Bangladesh

Worked in production belt as general labor

Coded, Sorted, labelled and packaged processed food products and ready for delivery

Adhered to all safety and quality standards, including food safety regulations

Worked effectively within a diverse team to meet production targets and deadlines

Maintained a clean and organized work area to uphold hygiene and safety standard

Field Worker Jan 2019- Mar 2022

SA Enterprise Bangladesh

Loaded unloaded Construction materials on the spot

Organized construction area by managing materials in designated place

Prepared a list for materials and ordered accordingly

Other Experience

Food delivery (UBER & Door Dash) Jun 2024- On going

Self Employed (e-bike) Toronto, ON

Accept orders through apps and do the delivery accordingly

Drive to restaurants, pick up food, and ensure food matches by an individual code

Take ordered food to customer’s specific addresses and drop off accordingly

Maintain hygiene and safety protocol while picking up and delivering the orders

Kitchen Assistant and Food Server 2017-2018

Woondal Restaurant, Sylhet Bangladesh

Greeted and welcomed customers, promoting daily specials

Operated the cash register, handling cash and card payments

Assisted in meal preparation by washing, cutting, peeling, and slicing ingredients

Received, served, and packed personalized orders for customers

EDUCATION / TRAINING:

Bachelor of Arts Bangladesh 2018

References available upon request

Contact this candidate