Pharmacy Technician Customer Service

LISA ZOLINSKI

Marion, NC ***** 484-***-**** ************@*****.***

Professional Experience

Driven and energetic Certified Professional Coder - Apprentice with a background as a pharmacy technician seeks to leverage Epic experience and skills in a challenging position as an Outpatient Medical Coder. Proficient in using medical terminology and classifying diagnostic procedures, treatments, and medications.

Skills

ICD-10-CM

ICD-10-PCS

CPT-4

HCPCS Level II

Medical Terminology

EMR: Epic,

Pathophysiology

Pharmacology

Prior Authorizations

Anatomy & Physiology

Work Experience

MCDOWELL COUNTY CHILD SUPPORT SERVICES – Marion, NC 2024-Present

Processing Assistant IV

Assist community members seeking help filing child support claims while maintaining strict confidentiality.

Facilitates exchange of information by compiling research reports from office and state databanks.

MISSION HCA HEALTH PHARMACY ENTITIES – Spruce Pine, NC 2022-Present

CPhT Pharmacy Tech II

Streamlines prescription processing with verification of patient information before dispensing.

Relays ICD-10-CM codes in the patient file while communicating with the doctor's office or insurance.

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.

PAOLI HOSPITAL INPATIENT PHARMACY SERVICE – Paoli, PA 2015-2021

CPhT Senior Pharmacy Technician

Supported hospital pharmacy services by stocking Pyxis machine and keeping accurate records of drugs.

Contributed to successfully passing multiple regulatory inspections through diligent adherence to protocols.

Conducted precise compounding services for IV hydration fluids, chemotherapy, and antibiotic drugs safely in a USP 800 ISO Class 5 environment.

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.

PENN HOME INFUSION THERAPY HOME HEALTH CARE – Prussia, PA 2010-2015

CPhT IV Clean Room Pharmacy Technician

Orders receives, restocks, rotates pharmacy inventory, and completes expiration date management.

Works with the pharmacist to fill emergency compounding requests while maintaining medication integrity in a USP 800 ISO Class 5 environment.

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.

AFFILIATIONS

AAPC - American Academy of Professional Coders ID# 02018735

AHIMA - American Health Information Management Association ID# 2714562

AMBA - American Medical Billing Association ID# 6897430

CERTIFICATIONS

CPC-A - Certified Professional Coder – Apprentice

CMRS - Certified Medical Reimbursement Specialist # 084770 exp.1/20/2026

CPhT - Certified Pharmacy Technician ID# 020************ exp. 2/28/2026

North Carolina Board of Pharmacy License # 69605 exp.12/31/2025

EDUCATION

Medical Coding and Billing Delaware County Community College - Media, PA

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