YongHa Hwang
**** ***** ***** ** ***** VA ***** 703-***-**** *************@*****.***
Objective
An experienced IT professional with a strong foundation in web development, networking systems, and technical support. Possesses a proven track record of achievements in project management, customer relationship management, and technical troubleshooting. Seeking to leverage skills and knowledge in a dynamic IT environment where success is rewarded and internal growth is encouraged.
Experience
Real Estate Agent and Network Tech Fairfax Realty July 2007 - Present
- Design, implement, and maintain local area networks (LANs), wide area networks (WANs), and wireless networks, ensuring high availability and reliability in the real estate office.
- Configure and manage network devices, including routers, switches, firewalls, and wireless access points, adhering to industry best practices and security standards.
- Install software including MS Office, Acrobat PDF, Anti-Virus, and BrightMLS on the new computers.
- Connected multiple listings to company websites and scheduled updates of the multi listings to customers by email.
- Assisted clients with property sales and development.
- Prepared legal documents including listings and sales contracts.
- Provided legal, economic, and market advice to prospective clients.
- Liaised with lenders, home inspectors, and pest controllers prior to contract negotiations.
- Ensured terms and conditions of agreements were met.
- Maintained and built relationships with clients to encourage returning business.
- Coordinated property closings and oversaw document signing.
- Analyzed market trends to determine competitive market prices. Real Estate Agent Prosperity Realty July 2004 – June 2007
- Assisted agents and brokers with sales procedures.
- Prepared legal documents including listings and sales contracts.
- Delivered and picked up financial and title documents for clients.
- Assisted with copywriting and uploading images for online sales listings.
- Conducted telephone marketing and general administration duties.
- Set up and managed office network systems, including installing and configuring routers and switches.
Skills & Abilities
- Proficient in web development programming languages including HTML, JavaScript, and Java.
- Experienced in networking systems including router and switch configuration.
- Skilled in setting up and managing office networks, including installing routers, testing LAN connections, and configuring proxy servers.
- Strong capability in conducting accurate market research and evaluating marketing campaigns.
- Effective in building and maintaining positive relationships with customers and key decision makers.
- Confident and proactive in managing client bases and technical troubleshooting.
- Proficient in MS Office, Adobe Photoshop, and networking systems. Education
Certificate in Web Development Program September 2003 Chubb Institute
- Major: Web Development (HTML, JavaScript, Java, MS Office, Oracle, MySQL)
- Minor: Networking Systems (Router and Switch Configuration) Some College Courses Present Inha University (Korea) / Northern Virginia Community College
- Major: Textile Technology (Inha University)
- Undergraduate Courses (Northern Virginia Community College)