Program Manager Supply Chain

VINCENT TANG, MBA

**********@*****.*** 408-***-**** www.linkedin.com/in/vincentt

SENIOR PROGRAM MANAGER, NPI & OPERATIONS

Strategy and Operations Program Manager with 20+ years of experience of driving customer satisfaction, operational excellence, and revenue growth across industries, including electronics manufacturing, medical devices, automotive, utilities and software. Adept at leading turnarounds, optimizing production processes, and managing multimillion-dollar budgets with P&L authority. Aligned cross-functional teams through all phases of the product lifecycle— driving new product launches, spearheading process improvements, and fostering collaboration across R&D, engineering, operations, and quality to bring high-impact products to market efficiently and effectively. A collaborative leader who brings clarity to complexity and turns strategic vision into operational impact.. CAREER HIGHLIGHTS

● Restored customer confidence at Zollner Electronics, resulting in a 15x increase in sales revenue (200K to 3M) by collaborating New Product Introduction (NPI) to volume production while resolving supply chain, design, quality, and daily deliverables.

● Increased revenues at Green Circuits from $500K to $6M within six months by client engagement and supply chain optimization.

● Strategized with Business Development Managers to relocate client prototype project to another Sanmina plant resulting in better aligned resources and successful prototype release.

● Strategized and performed the functions of HR, Accounting, Customer Support, and Operations in the successful office relocation of Soffront Software from California to Nevada.

● Successfully passed and achieved ISO 9001:2008 recertification for Vitron Electronics within three months. CORE COMPETENCIES

Strategic Planning & Execution ● Program Management ● Supply Chain Optimization & Inventory Forecasting ● New Product Introduction & Lifecycle Management ● ERP Systems ● Lean Six Sigma Methodologies ● CRM Systems ● Team Leadership & Coaching ● Cross-Functional Leadership ● Engineering & Operational Expertise ● P&L & Financial Cost Modeling ● Product Research & Development ● Regulatory Compliance ● Process Re-Engineering & Improvement PROFESSIONAL EXPERIENCE

Senior Program Manager Jan 2022 - Aug 2024

Zollner Electronics, Milpitas, CA

● Reduced and maintained Excess & Obsolete (E&O) inventory from 40% to 10% and increased inventory turnover from 6 to 10 by introducing proactive reporting systems, aligning cross-functional teams, and strengthening demand planning.

● Eliminated backlog and reached 100% on-time delivery by launching daily issue-resolution reviews and optimizing end-to-end operations, maintaining returns below 1%.

● Led seamless coordination from early development to production launch, ensuring inventory readiness and full schedule alignment across planning, engineering, and operations.

● Coached and mentored cross-functional client support teams (document control, planning, supply chain, and engineering) to enhance communication clarity, define actionable tasks, and establish achievable deliverables. Program Manager Jul 2021 - Jan 2022

Green Circuits, San Jose, CA

● Built executive relationships across a group of accounts (Defense and Semiconductor) to determine opportunities for both customers and a stronger partnership.

● Managed material planning and inventory forecasting to support rapid product prototyping and development, ensuring material availability aligned with tight project timelines.

● Enhanced customer satisfaction through proactive communication and engagement by detailing vendor and manufacturing status.

● Preemptively addressed customer issues and concerns, including deliverables and quality, through regular updates and collaboration with internal teams to ensure materials readiness for production phases. Senior Program Manager Mar 2018 - Aug 2020

Sanmina Corp., Fremont, CA

● Executed strategies plans with Sales manager by aligning Customers requirements to plant capabilities resulting in new products and increased revenues.

● Provided monthly, quarterly, and annual reports to Sales, Finance, and Operations confirming our Terms and Conditions, specifications, and deliverables.

● Responsible for generating $1.75M in annual revenue, including $1M from medical device clients and $750K from the semiconductor industry.

● Maintained daily communication with customers on forecasts, quotes, contracts, delivery schedules, and quality issues, driving on-time delivery, repeat orders, and high customer satisfaction.

● Coordinated technical and hands-on support to Operations resulting in improved process, Kaizen award and minimal manufacturing rejects.

Operations Program Manager Mar 2015 - Aug 2017

Soffront Software Inc., Las Vegas, NV

● Defined and trained internal Customer Support on process, deliverables, and responsiveness resulting in smooth customer on-boarding and customer referrals.

● Strategized with customers in software product definitions and releases resulting in early user adoptions and timely updates.

Quality Program Manager (Contract) Oct 2014 - Mar 2015 Vitron Electronic Services Inc. (Omega EMS), San Jose, CA

● Completed ISO 9001:2008 recertification in 3 months by updating, documenting, and auditing manufacturing processes and procedures.

● Defined Root Cause Corrective Action analysis with cross-functional teams delivering on-time a quality product for both existing product and New Product Introduction. Additional Experience

Operations Program Manager, Mosu, Inc.

Program Manager, Iridex Corp.

Production Manager, Photon Dynamics

Product Support Engineer, VISX Inc

Production / QA Manager, Technical Instrument Company subsidiary of Zygo Research Associate, STI Optronics subsidiary of Spectra Physics EDUCATION, CERTIFICATION, & TECHNICAL EXPERTISE

Master of Business Administration - Technology Management /University of Phoenix Bachelor of Science - Business Management / University of Phoenix Associate of Science – Laser Technology / San Jose City College Certification: Scrum Master, Lean Six Sigma Yellow Belt, AI Challenges and Opportunities for Leadership Technical Expertise: Semiconductor Manufacturing, Medical Devices, Automotive, Supply Chain Management, Ophthalmic, Lasers, Optics, Photonics, NPI/NPL, Box-build, SaaS, ISO 9001/13485, FDA, GMP, Kaizen, ERP Systems

(Oracle, SAP), JIT, CRM, JIRA, Agile

Contact this candidate