Customer Service Front Desk

Location:

Posted:

October 20, 2025

Jessica Skye Callahan

Portland, Oregon 97211

Highlight of Qualifications

Excellent Customer Service Skills

Quick Learner with Ability to Apply New Skills Immediately

Passionate about Multi-Tasking and Showing my Attention to Detail

Compassionate, Friendly, Inviting Communicate Style Always Open to Feedback

Understands the Importance of Having a Patient & Respectful Approach to Teamwork

Proficient computer skills eager to show and demonstrate potential to learn new programs

Relevant Skills & Experience

Front Desk Receptionist/Customer Service

Answered phones, transferred calls, and took accurate, reliable messages

Met and exceeded guest needs

Used problem solving skills daily while keeping a positive attitude

Greeted customers in a friendly, respectful manner and by name (when available)

Prioritized daily tasks efficiently and effectively

Established skills in POS and completing other forms of transactions for payment

Created, canceled, and updated reservations

Performed other office duties including making copies, sending/receiving faxes and emails

Massage Therapy

Established and maintained professional client relationships to ensure higher number of repeat clienteles

Utilized effective listening skills to understand the needs of each client

Efficient in using scheduling systems to assure smooth flow throughout office

Performed on-site therapeutic massages using Swedish and Deep Tissue techniques

Performed chair massages on a diverse population focusing on neck and shoulder techniques

Able to uphold moral ethics to help promote a positive view on the industry

Followed proper sanitation process to ensure clients safety as well as the therapists

Maintained client confidentiality during all client interactions

Explained procedures and applied techniques appropriate to client needs and preferences

Experienced in spa services, hot stone therapy, CPR, prenatal/side lying massage and reflexology

Education & Work History

Front Desk Holiday Inn Express Gladstone, OR Feb 19’ – Present

Sales Associate Osiris Body Salem, OR Nov 14’ – Jan15

Massage Therapist Vermillion & Bloom PC West Linn, OR June 12 – Sep 14

Massage Therapist Massage Envy Spa Portland, OR April 11 – June 12

Office Assistant Employment Made Possible Oregon City, OR June 07 – Feb 10