Digital Transformation Change Management

Amir Atashzadeh

Technology Leader Digital Transformation Data & Cloud Strategy AI Innovation

Toronto, ON 416-***-**** ****.**********@*****.***

A results-driven leader with 15+ years of experience architecting and delivering foundational platforms that drive enterprise digital transformation. Expert in translating complex business objectives into robust, scalable technology strategies and roadmaps. Proven ability to lead from strategy definition to execution, establishing governance, mentoring high-performing teams, and ensuring alignment between technology initiatives and organizational priorities. Adept at engaging C-suite stakeholders, conducting market analysis, and leading cross-functional initiatives to enhance operational efficiency and competitive advantage in financial services and insurance.

Innovative and results-driven IT leader with over a decade of experience in cloud technology, infrastructure services, and digital transformation.

Proven track record in leading cross-functional teams, managing large-scale IT projects, and delivering scalable solutions that enhance operational efficiency. Adept at aligning technology strategies with business objectives to drive growth and innovation.

Adept at building strong vendor relationships, improving procurement processes, and driving cost efficiencies.

Experienced with implementing Cloud technology and infrastructure, and vendor engagement across IT hardware, software, and infrastructure services.

Defined and executed the multi-year vision for a centralized Machine Learning and AI function, aligning roadmaps with C-level product and business leadership to champion AI adoption across the company.

Effectively established a proper strategy, strategic planning, budgeting, contract negotiation, vendor coordination, legal and procurement requirements, supply change management, stakeholder meetings, and change management execution, and presented complex technical tasks to senior management and stakeholders in simple and understandable language to facilitate decision-making.

Managed 50+ successful small and large projects (up to $50 M budget), working with senior stakeholders, facilitating change management as needed, implementing resource levelling, and delivering projects within budget and timelines.

Led, trained and motivated teams (10 – 50+) across organizations with changing environments through establishing proper policies and procedures, clear communication, one-on-one coaching, advising and collaborating with key stakeholders for the coordination and alignment of objectives and functions across multiple functional areas, which achieved over 20% increase on efficiency and resource effectiveness.

Professional Experience

Kronos Co. – Engineering Manager Toronto Jul 2023 – Sep 2025

•Acted as a strategic partner to business units, facilitating workshops to identify high-impact opportunities and define the product vision for modernizing legacy systems.

•Partnered closely with C-suite executives to align AI, data, and technology strategies with enterprise objectives, ensuring executive buy-in and defining measurable business value and success metrics.

•Directed organizational data migration to Dynamics 365, improving data accuracy, accessibility, and cross-departmental reporting efficiency.

•Spearheaded the deployment of an AI-powered product innovation engine, integrating predictive analytics and ML models to create new applications that reduced operational cycle times and improved customer retention.

•Established governance frameworks (OAuth 2.0, RBAC, data quality) to ensure seamless system integration, reduce downtime, and demonstrate clear ROI on technology investments.

•Drove Agile pod-based delivery with cross-functional teams, embedding data science and engineering capabilities to accelerate feature rollout and adoption.

•Delivered data integration and process automation solutions between ERP systems and Microsoft Dynamics 365 CRM, improving data consistency and reporting accuracy.

Aviva Insurance – Sr. Manager, Development & Architecture Toronto Sep 2021 – Jun 2023

Led a $50MM digital transformation initiative as a catalyst for organizational change, shifting the enterprise from rigid waterfall to adaptive Agile delivery and migrating core platforms to the cloud.

Drove the implementation of Generative AI and ML solutions (chatbots, sentiment analysis engines) to address customer experience gaps, directly improving customer satisfaction and operational efficiency while ensuring GDPR compliance.

Facilitated workshops to uncover high-value GenAI use cases and coached teams to move from waterfall to Agile delivery

Spearheaded the development and deployment of a next-generation underwriting model that expanded addressable market by 12% and contributed $10M in incremental profit.

Partnered with executives to articulate success metrics, ensuring measurable adoption of AI-powered solutions

CIBC – Sr. Project Manager Toronto Jan 2021 – Sep 2021

Managed Knowledge base central project, worked with different stakeholder within the Bank to centralized and versioned the documents

Worked with audit and governance team to make sure the online document repository is align with the expectations

Faced high downtime and poor data sync in customer systems, migrated to Dynamics 365

Solved slow team velocity, acted as Agile Coach, boosting delivery performance and culture.

TD Securities – Sr. Manager, Risk Reporting Toronto July 2015 – Dec 2020

Designed and delivered centralized risk reporting solutions for Counterparty Credit Risk, Fixed Income Exposure, and Tender Option Bond portfolios, enhancing data quality and compliance transparency across trading and capital markets.

Built and maintained Credit Risk applications and exposure reporting systems, integrating market, counterparty, and reference data for regulatory and management reporting.

Developed service orchestration frameworks for ETL workflows, automating data ingestion, transformation, and validation across multiple risk data sources.

Implemented data governance and control frameworks ensuring completeness, accuracy, and consistency of data used in risk calculations and KRI/KPI monitoring.

Developed analytical and reporting pipelines leveraging SQL, Power BI/Tableau to provide ad-hoc and recurring risk dashboards for leadership and regulatory bodies.

Collaborated with risk analysts and reporting teams to interpret new regulatory requirements (Basel) and translate them into data and reporting specifications.

Supported internal and external audit processes, providing traceability of data transformations, calculations, and reporting logic.

TD Bank – Sr. Manager, Delivery & Partnerships Toronto Sep 2010 – June 2015

Owned the end-to-end ML development lifecycle for core verticals, directly responsible for models impacting company P&L. drove a 15% increase in approval rates while holding loss rates flat and reduced fraud losses by 22% ($45M annually) through enhanced model ensembles.

Designed and implemented a data governance framework that enabled faster, more reliable reporting and supported compliance, creating the foundational data integrity required for scalable Data initiatives.

Successfully managed and delivered several projects including Automated Account Monitoring - Commercial and small Business predictive model (Loan eligibility), Customer Risk Factor, Business cash management, Account Activity (AI, data mining) and Business Account Review and Business Banking Case association, digital onboarding system and loan eligibility models

Core Skills

Enterprise Digital Transformation, C-Suite Engagement & Communication, Business Consulting, Generative AI strategy, Traditional ML, Product ownership, KPI, Business planning, Credit Risk, Fraud Detection, Customer engagement, consulting, Digital transformation, Risk Management, Agile and Scrum Leadership, SDLC, Cloud Migration (Azure, GCP), Adobe Creative Cloud, Microservices. API-First Architecture, jQuery, Angular, C#, .NET, Java, python, Soap. REST, DevOps/CI/CD, Automation, Data Integration, SQL, NoSQL, R, Power BI, SSIS, SAAS, MDM, Jira, Confluence, Data integration and governance, Credit Card, AI/ML, Predictive analytics, modernization, Stakeholder management.

Education & Certifications

MBA – Baron School of Management

Master’s – Computer Engineering, AIU

PMP (Project Management Professional)

Enterprise Architect Certification – UofT

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