Customer Service Representative
Resume:
************@*****.***
Mary Gay Domen
CUSTOMER SERVICE REPRESENTATIVE
ABOUT ME
Hard-working, creative and proactive.
Specialized in handling excellent
customer service experience. Ambitious,
eager to keep growing and evolving in
my profession. Constantly developing
new skills and abilities.
EDUCATION
Professional World Academy
Hotel and Restaurant Services
2011-2013
Misamis Oriental General Comprehensive
High School
2006-2010
East City Central School
2000-2006
WORK EXPERIENCE
Customer Service Representative
Ubiquity Global Services 2022 -2023
As an On-Site Financial Account Call Center Agent, I am responsible for handling inbound and outbound
calls from customers regarding their financial
accounts. Provides exceptional customer service and support to ensure customer satisfaction and
retention.
Customer Service Representative
Teleperformance Phil. 04-2022 --07-2022
Speaking to customers about new charges. Handling
customer complaints. Maintaining customer records by updating their account information. Recommending potential products and services to suit a customer's needs.
Babysitter
Saudi Arabia 12/2016 - 02/2021
Keeps the children's areas neat and tidy and does the children's laundry. Transports children to and from activities, grocery shops for the children, and plans the children's daily schedule. May include additional
household tasks, such as cleaning, cooking,
housekeeping, and laundry.
COMPETENCES
In-depth market research and strategic
implementation.
Research into consumption patterns.
Innovation and creativity in advertising
campaigns.
Creative writing.
CONTACT
LANGUAGES
REFERENCES
English - Intermediate
Filipino - Intermediate
Arabic - Beginner
Available upon request.
WORK EXPERIENCE
Customer Service Representative
Robinson's Appliances 11/2015 - 05/2016
Monitoring of inventory, ensuring timely ordering and deliveries, and of course, selling to a wide range of retail customers.
Sales Promoter
UniSilver Time 05/2014 - 12/2014
Monitoring of inventory, ensuring timely ordering and deliveries, and of course, selling to a wide range of retail customers.
Sales Assistant/Cashier
Timberland 02/2015 - 09/2015
Responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Also handle additional items necessary, such as coupons, while providing an excellent customer service experience. Customer Service Representative
Robinson's Appliances 03/2013 - 04/2014
Monitoring of inventory, ensuring timely ordering and deliveries, and of course, selling to a wide range of retail customers.
Certificates
Housekeeping National Certificate II
Food and Beverage Service National Certificate II
Front Office National Certificate II
Contact this candidate