Data Entry Support Specialist

Bilingual Remote Administrative & Customer Support Specialist (Email / Chat / Data Entry)

AIDA MEDRANO

Ewing, NJ 08638 • +1-609-***-**** • *************@*****.*** Professional Summary

Detail-oriented and reliable professional with experience in client support, scheduling, data entry, and fast-paced operations. Skilled in managing tasks independently, communicating with customers, and using digital tools to stay organized. Seeking a remote position in email/chat support, data entry, virtual assistance, or bookkeeping support. Bilingual in English and Spanish. Software & Tools

Gmail • Email & Calendar Management • Google Docs • Microsoft Word • PowerPoint • Basic Excel • WhatsApp • Messenger • DoorDash • Spark Driver • Amazon Systems Experience

Home Health Aide (CHHA) – Comfort Keepers Robbinsville, NJ (May 2025 – Present)

- Communicated daily with clients and families to coordinate schedules and updates.

- Maintained detailed care notes and logs with accuracy and confidentiality.

- Managed multiple tasks independently with minimal supervision. Shopper & Delivery Driver – Walmart (Spark Driver) Hamilton, NJ (July 2024 – Present)

- Processed orders using a mobile platform, managing inventory selections and delivery instructions.

- Delivered excellent customer service and resolved delivery issues promptly.

- Maintained schedule adherence and reliability in fast-paced conditions. Fulfillment Associate – Amazon Robbinsville, NJ (October 2016 – July 2025)

- Used handheld scanners and digital systems to track products and process inventory.

- Managed order prep and labeling with accuracy and speed.

- Consistently met productivity goals while following SOPs. Cashier – McDonald's New York, NY (February 2015 – March 2016)

- Handled customer transactions, payments, and order accuracy.

- Provided professional and friendly service in a high-volume environment. Education & Certifications

Certified Home Health Aide (CHHA) – Pawson Career Institute 2025 High School Diploma – Manhattan Bridges High School, NY 2014

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