Customer Service Cleaning Services

Laurie Fails

Work History:

Walmart Deli

****-****

* Prepared and cooked deli food items in accordance with safety standards

* Operated and maintained deli equipment in a clean and sanitary condition

* Provided attentive customer service, including order taking and product recommendations

* Accurately sliced, weighed, and packaged meats and cheeses according to customer preferences

Auntie L’s Cleaning Services

2018- Current

Owner/Operator – Cleaning Services Business

* Managed day-to-day operations, including client scheduling, staff coordination, and workflow planning

* Oversaw inventory, supply management, and cost control to ensure efficiency

* Delivered high-quality cleaning services with attention to detail and client satisfaction

* Built and maintained strong customer relationships through reliability and professionalism

* Led by example as the primary cleaner while ensuring consistent service standards

Education

High School Diploma

Certificate in Florals

Certificate in Interior Design

Skills

* Supervising

* Customer service

* Team management

* Cleaning

* Organizing

* Time management

* Supply ordering

* Stocking

* Shelf zoning

* Scheduling

* Floral Design

* Interior Design

* Sewing

* Clothing and Interior Alterations

* Food Service

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