Dalya Adwan
UX/UI DESIGNER
SQL
Adobe Suite
HTML
CSS
JavaScript
React
Zeplin
Design Thinking
Agile
Collaboration
Project Management
Continuous Learning
EXPERIENCE
Leidos
UX/UI Designer · Nov 2022 - Present
Lead planning and execution of the end-to-end UX/UI lifecycle, including discovery, user research, prototyping, design, testing, and end user support.
Collaborate with engineers to define system design, operating, and training requirements, ensuring optimized human–machine interfaces.
Establish and enforce design standards, style guides, and best practices to ensure consistency and scalability across a portfolio of 20+ products.
Freelancer
Product Designer · Jan 2018 - Aug 2022
Conceived and delivered multi-platform graphics, websites, and print collateral for diverse clients, helping some achieve up to 40% increases in online engagement.
Designed and launched responsive, user-centered websites, improving average session duration by 25% and reducing bounce rates by 15%.
Supported small businesses and organizations with end-to-end design services, driving measurable outcomes such as 20%+ growth in online leads and customer conversions.
University of Maryland
IT Technician · June 2019 - Dec 2020
Delivered expert technical support, resolving 30–50 hardware and software tickets per week, minimizing downtime and ensuring uninterrupted operations.
Administered and documented system configurations, troubleshooting processes, and resolutions, streamlining workflows and boosting knowledge sharing across the IT team. Collaborated with staff and faculty, providing customer-focused service that improved end-user satisfaction ratings by 20%. CERTIFICATIONS
AWS Cloud Practitioner
AWS Certified Solutions Architect (In Progress)
AWS Certified Generative AI
EDUCATION
Attended Amazon University Event - ReachBack
University of Maryland, College Park
B.S. Information Science
University of Maryland, College Park
M.S. Human - Computer Interaction
Carnegie Mellon University
M.S. Product Management; Expected Graduation May 2028 SKI L LS
Analytics AWS Front-end programming