Customer Service Delivery Driver

Brian A. Williams

*****************@*****.*** • 410-***-****

SKILLS

Shipping & receiving • Assembly • Driving • Customer Service • Problem Solving

EMPLOYMENT

FedEx Express – Baltimore, MD 05/2012 – 10/2020

Courier

Distributed packages and documents for institutions, businesses, government agencies, and individuals.

Picked up documents and packages from customer s offices or houses and delivered them to final destinations within the same area.

Operated the delivery route efficiently to ensure that the scheduled pick-ups and deliveries for the day are completed as intended, and managed time well.

Delivered Priority shipping packages in a timely Manner

Retrieved packages from the airport and made deliveries

Provided quality customer service

FedEx Ground - White marsh, MD 06/2006 – 05/2012

Delivery Driver

Picked up and delivered packages for FedEx also ensured great customer service.

Sorted packages, loaded and unloaded vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition.

Prepared, inspected and operated the delivery vehicle.

Followed driving routes and time schedules.

EDUCATION

GED – St. Andrews – Charleston, SC

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