Customer Service, very talkative person, fast learning

Amy Hernandez

Moreno Valley Ca. (***- *** - ****)

***********@*****.***

Objective

Seeking a challenging yet rewarding role where I can use my 2 years of experience providing fast, accurate, and empathetic support to a wide range of customers.

Experience

Hooters, 725 N Milliken Ave, Ontario Ca 91764 – 909-989- 2209

Cook - May 2022 to July 2022

Food preparation.

Safe food and knife handling.

High attention to detail.

Expertise in seasoning, garnishing, and creative displays.

High-volume, fast-paced work ethic.

Ability to stay calm in high-stress situations.

Team player with excellent communication.

Host - June 2022 to December 2022

Courteously answer phone calls, welcome and seat guests, and present menus.

Prepare seat arrangements and organize reservations to ensure guest satisfaction.

Monitor dining room for proper cleanliness and supply levels.

Server from December 2022 – preset.

Server Soft Skills and alcohol beverage

Communication.

Organization.

Customer service.

Patience.

Physical stamina.

Neat appearance.

Memory for patrons and their orders.

Conflict resolution.

Coffee bar/ barista – 16130 Lasselle St, Moreno Valley, CA 92551,

customer service, communication, flexibility, consistency, friendliness, organization, and passion, fast-paced environment, and teamwork, from 2022 to present.

Education

Rancho Verde High school/ high school diploma

8/2016-5/2022 17750 Laselle Street

Moreno Valley, CA 92551

Skills & abilities

Empathy.

Problem solving.

Communication. ...

Active listening. ...

Technical knowledge. ...

Patience. ...

Tenacity. ...

Adaptability.

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