Customer Experience Client Success
Resume:
Sephora Garatea
Medford, OR *****
****************@*****.***
Professional Summary
Hello. My name is Sephora.
If you are reading this I am excited for the opportunity to interview with you! I am embarking on my career retirement path at 50! I have held many positions over my lifetime so far my favorite being any position being where I get to be a part of individuals reaching happiness, well being, and an appreciation for service and the client/customer experience! My most important role has been that of raising my three beautiful daughters! I pride myself in “hard work gets the worm” work ethic. And it does!
I am world traveled, and a very upbeat energetic woman. I love customer/client success and service! A good review is the only review!
I am passionate about esthetics and service work!
Looking for a service family to join and rock out the dining and socializing experience!
-Sephora
Willing to relocate: Anywhere
Work Experience
Licensed Esthetician
Waterstone Spa-Ashland, OR
June 2025 to Present
Owner/Operator
Fly Girls Esthetics and Nails Private Day Spa-Klamath Falls, OR April 2021 to Present
Owner and Operator of Fly Girls Esthetics and Nails Private Day Spa in beautiful downtown Klamath Falls, OR. Partnered with Ilike triple Certified Organics and Spa Girl surgical Free transformations. Absolutely love my career and my clients! It is rewarding to be a part of my clients stepping into their new skin and nails empowering them to feel confident, happy and healthy! Server/Bartender
Lake House Restaurant at Lake of the Woods-Klamath Falls, OR January 2025 to May 2025
Server/Bartender at a very high end and high expectation restaurant at the resort. Absolutely love my new team and environment. Fast paced for staff and relaxing for our guests. Adjunct Instructor
KCC College of Cosmetology-Klamath Falls, OR
June 2023 to September 2024
Adjunct instructor for Klamath Community College College of Cosmetology. Instructed students in Esthetics classroom setting. Salon floor management and instruction for Esthetics and Nails Services. Empowering to work with the many talented students on their journey to the state licensure test. Provided proper instruction and encouragement for sanitation and education per state standards. Licensed Esthetician
Running Y Ranch Resort-Klamath Falls, OR
November 2019 to July 2022
Provided Esthetics and Nails services on clients in a high end resort environment. Trained in Bioelements and Eminence skin care. Sold between 2000.00 and 4000.00 in product monthly. Enjoyed the spa treatment atmosphere.
Server/Bartender
Varied Locations-Klamath Falls, OR
June 1986 to December 2021
I have years in the customer service industry as a server/bartender. Started my employment years ago in our family owned cafe, and realized at an early age the joys of customer service. It is a challenging fun career! I work hard to provide the dining experience customers enjoy just as I do when eating out. Seeing them leave with a smile! I am a team player and stay busy my entire shift. I feel all positions in a restaurant matter and we are like a family when run correctly! I have always earned great money in serving, and feel it is a reflection of my hard work and positive personality. The only review we want is a great review!
Professional Real Estate Broker
Coldwell Banker-Klamath-Falls, OR
June 2006 to November 2013
Held professional real estate broker license. Managed to stay at top of my field in the years I worked. Specialized in new construction from purchase of ground to selling homes per client specs. Extensive knowledge of new construction and contractors, residential and commercial clients demands and needs. Facilitated document processing, scheduling appointments, and working with various agencies to make the transaction process seamless and successful from beginning to end. Education
Clinical Psychology (Some College)
OIT College of Cosmetology-Klamath Falls, OR
January 2019 to December 2019
High school diploma or GED
Skills
• Organic Peels
• Chemical Peels
• Nail Care
• Cosmetology
• Writing skills
• Upselling
• Grammar Experience
• Microsoft Word
• Communication skills
• Leadership
• Cash handling
• Bartending
• Product demos
• Accounting
• Clerical experience
• Microsoft Excel
• Makeup Application
• Restaurant experience
• Working with people with disabilities
• Public speaking
• Kinetic Dermabrasion
• Marketing
• Phone etiquette
• Food safety
• Classroom Experience
• Serving
• Time management
• Bar
• Teamwork
• Hospitality
• Body Waxing
• Cocktail experience
• Guest services
• Hotel experience
• Word processing
• Management
• Typing
• Workday
• Real estate administrative experience
• Organic Skin Care Education
• Front Desk
• Written communication
• Negotiation
• Basic math
• Lymphatic Drainage
• Sales
• Customer service
• Document management
• Administrative experience
• Dermabrasion
• Microsoft Office
• Team management
• Wine knowledge
• Organizational skills
• Data entry
• Computer skills
Certifications and Licenses
Nail Technician License
Present
Esthetician License
Food Handler Certification
OLCC Service Permit
Cosmetology License
Driver's License
Esthetics
Nail Technology
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