Warren Potter
Richmond, TX ***** 713-***-**** ************@*****.***
Skills
C# VB.NET ASP.NET ASP.NET MVC
HTML 5 CSS JavaScript
SQL Server 2012 SQL Oracle PL/SQL
RESTful API XML JSON
AWS Microsoft Azure
Git Github Tortoise SVN DevOps TFS
Visual Studio 2012 Visual Studio 2017 Nuget
JIRA Telerik Jenkins
IT Experience
Project Experience
.NET Developer: Risun Solutions – Houston, TX January 2024 to Present
Document new processes for new implementations for the client upon production release
Deploy new code releases using Azure DevOps pipelines to development, test, and production environments
Troubleshoot, replicate, and resolve defects or bugs identified from HCTRA team members and/or quality assurance engineers
Write scalable, complex code using Angular to maintain code coverage unit testing for the components files
Maintain application security using the Google Cloud Platform cloud security reCaptcha feature into the application to increase security for account creation and payment processing
Project Experience
Implementation Engineer: E2Open – Houston, TX January 2022 to October 2023
Document modifications for client specifications configured via shipping software systems
Write well-designed, testable, efficient, and maintainable code to meet business requirements
Troubleshoot, debug, and fix errors in shipping software systems
Communicate with the development and cloud support team for cross functional collaboration
Configure ConnectShip and other shipping software for the client during implementation
Troubleshoot and fix implementation issues
Scale cloud environments for the required CPU utilization for the customers’ system
Technologies Used
ASP.NET, VB.NET, C#, SQL Server, SQL, CSS, Microsoft Azure, ConnectShip, DevOps, JIRA, RESTful services, API, JSON
Project Experience
Senior Programmer Analyst: America Insurance General – Houston, TX March 2019 to January 2022
Programmer Analyst: America Insurance General (AIG) – Houston, TX February 2017 to March 2019
Automated participant new account creation process using Oracle procedures
Gathered requirements from business end users and stakeholders to solve application functionality issues and enhance web applications
Provided support for business end users and analyze technical errors that occur in the business process
Documented technical design concepts and maintaining updated statuses for development tasks and defects using JIRA
Assisted other development team members with application code analysis and verifying code changes into Github source code repository
Adhered to application security coding practices through Veracode scanning platform
Deployed application code to development environment using the Jenkins tool in regards to continuous integration/continuous development (CI/CD) methodology
Technologies Used
ASP.NET, ASP.NET MVC, VB.NET, C#.NET, Oracle, CSS, JavaScript, Jenkins, Veracode, JIRA, Github
Project Experience
Web Developer: A1 Personnel @ Community Health Choice – Houston, TX November 2016 to February 2017
Designed mockups for healthcare members insurance cards
Troubleshooted and resolve application code errors
Improved pharmacy provider database update process through file upload functionality
Created new web based forms for healthcare members to enter patient information
Developed automated test scripts using Telerik Test Studio for web applications
Technologies Used
ASP.NET, VB.NET, SQL Server 2008, Telerik, CSS, JavaScript, TFS
Project Experience
Support Configurations Specialist: Stewart Lender Services – Houston, TX December 2015 to September 2016
Configured accounts on proprietary system (GATORs) for new and existing clients
Coded SQL scripts to improve efficiency of time-consuming business operations
Updated product information to meet compliance standards pertaining to real estate titles and closings
Created, updated and maintained workflow tasks for clients’ business process
Prioritized and completed workload from ServiceNow ticketing system
Technologies Used
SQL, SQL Server 2008
Project Experience
Support Consultant: Hitachi Consulting – Houston, TX November 2012 to November 2015
Maintained and performed code edits for the ASP.NET and ASP.NET MVC applications to run efficiently for the business by using Visual Studio as an integrated development environment (IDE) to modify the current build version of the code
Enhanced the .NET applications for better user functionalities leading to a reduction of 25% for submitted tickets programming in ASP.NET and VB.NET and coding SQL for stored procedures to be used for creating and updating records in database tables
Performed data loads for the client to ensure updated data is available on a daily basis
Maintained data integrity and improve optimization for the databases of the .NET applications using SQL Server Management Studio (SSMS) to code stored procedures, views, and triggers
Technologies Used
HTML, CSS, ASP.NET, ASP.NET MVC, C#.NET, VB.NET, TFS, SQL, Visual Studio, SQL Server
Education
University of Houston – Houston, TX
Bachelor of Science – Computer Information Systems, May 2010
Certifications
AWS Certified Cloud Practitioner
January 2021 – January 2024
Validation Number DFB2KH1DJ1Q11DCB
Validate at: http://aws.amazon.com/verification